Admissions Specialist - Hospital

Seeking a detailed Admissions Specialist for the Hosptial- Full - Time Opportunity!

KidsPeace is a private charity dedicated to supporting the behavioral and mental health needs of children, families, and communities. Since 1882, we have offered psychiatric hospital services, residential treatment programs, accredited educational services, and foster care programs. Our team works in an environment defined by compassion, creativity, collaboration, and a commitment to delivering hope and healing.

What We Offer

• Tuition assistance & student loan forgiveness options
• Competitive compensation - based on education/experience
• Comprehensive benefits: medical, dental, vision, and pet insurance.
• Two week paid training program
• Professional growth: ongoing development, training opportunities, and structured career pathways.
• Supportive environment: a collaborative and compassionate team culture.

Position Summary

• Admissions Specialists are responsible for processing all admissions to the KidsPeace Children's Hospital from referral to completed admission.
• This individual will possess a working knowledge of the KidsPeace continuum of care, will be customer-focused and mission-driven, thereby ensuring timely processing of admissions to KidsPeace National Centers.
• The Admissions Specialist will develop and demonstrate a working knowledge of mental health delivery systems to assist callers in finding appropriate programs for clients not accepted at KidsPeace.

QUALIFICATIONS

• Associate Degree required (60+ credits) ; Bachelor’s Degree in Mental Health or related field preferred.
• Bilingual preferred (Spanish/English)
• Some experience with acute emotionally challenged children or adolescents preferred.
• Must possess basic personal computer knowledge and skills.
• Excellent organization abilities required.
• Must be at least 21 years of age.
• Valid driver's license preferred.

KidsPeace is the employer of choice in the mental and behavioral healthcare field. As a KidsPeace associate, you can expect the following:

• Competitive compensation structures and the opportunity for associates to gather valuable practical experience and advance careers much more quickly than at other providers.
• Generous paid time off that we actively encourage our associates to use which promotes a work/life balance.
• Tuition assistance and a student loan forgiveness program to ensure that when you work to improve your ability to help our clients, you can rely on KidsPeace to support you.
• Comprehensive benefits package including life and disability insurance as well as pet insurance!
• An organizational culture filled with respect and the comradery of like-minded colleagues who live the mission to Give Hope, Help and Healing to Children, Adults and Those Who Love Them.

KidsPeace is proud to be an Equal Opportunity Employer supporting workforce diversity.

Job Duties / Essential Functions

Prior experience in sales and/or marketing beneficial. Maintain current understanding and familiarity with requirements for the admission process with Hospital and Residential programs.

Demonstrate adaptability and flexibility while taking on new assignments and working with changes.

Maintain communication with the Hospital Admissions Supervisor and Team Leader regarding information of all events that take place during a shift.

Develop and demonstrate a working knowledge of mental health delivery systems to assist callers in finding appropriate programs for clients not accepted at KidsPeace.

Assist the Supervisor of Hospital Admissions in the development of new procedures and policies to streamline admissions tasks and ensure timely admissions and cost-effective service delivery.

Participate in committees or task forces to contribute valuable information to generate corporate growth and expansion.

Grow professionally via supervision, consultation, in-service training, staff meetings, and conferences to update clinical knowledge and marketing/sales skills.

Maintain admission paperwork templates for the department.

Attend functions where appropriate to maintain a departmental profile and develop a sense of colleagueship.

Obtain all necessary clinical and financial information to determine admissions potential, attend to the details of the admission process, evaluate all admission paperwork, and follow-up as necessary and required.

Ensure that prospective patients have been medically cleared prior to admission and consult with medical staff regarding the appropriateness of inpatient admission.

Maintain awareness of the KidsPeace continuum of services, actively assist callers in accessing the appropriate level of care within the continuum, and promote the internal transfer and referral of children and families whenever clinically indicated by attending bi-annual training and communicating with associates between levels of care.

Maintain accurate records of telephone inquiries for Client Services and the Director of Admissions.

Maintain positive customer relations with referral sources via personal contacts and further the working relationship. Perform on call responsibilities to include accepting communication outside of working hours and providing on site when requested.

All other duties as assigned by management.