Patient Care Coordinator -Sedalia - Sedalia, MO

Patient Care Coordinator

Make a Difference in the Lives of Our Patients and Community!

Katy Trail Community Health is seeking a compassionate, organized, and patient-focused Patient Care Coordinator to join our multidisciplinary healthcare team. This position plays an important role in helping patients navigate the healthcare system, overcome barriers to care, and achieve better health outcomes.

The Patient Care Coordinator works collaboratively with providers, Behavioral Health Consultants, Licensed Practical Nurses (LPNs), Registered Medical Assistants (RMAs), Care Coordinators, and Patient Service Representatives (PSRs) to deliver coordinated, high-quality, patient-centered care to an assigned patient population.

Position Overview

The Patient Care Coordinator supports proactive, planned care for patients with specific diagnoses or chronic conditions, individuals from vulnerable populations, and patients transitioning from hospitals or other healthcare facilities.

This role focuses on identifying patient needs, coordinating services, and addressing barriers that may prevent patients from receiving timely and appropriate care. Barriers may include transportation challenges, financial concerns, limited access to community resources, or difficulty navigating the healthcare system.

Through patient outreach, care coordination, resource referrals, and ongoing collaboration with the healthcare team, the Patient Care Coordinator helps promote continuity of care, encourage adherence to treatment plans, and ensure patients receive the support they need.

Additional responsibilities may include participating in population health initiatives, supporting care management programs, and identifying opportunities to improve patient engagement and overall health outcomes.

Minimum Qualifications

• Demonstrates strong customer service skills and a commitment to providing compassionate, respectful, and patient-centered support.
• Ability to communicate effectively and build positive relationships with patients, families, and healthcare team members.
• Knowledge of community resources and the ability to assess patient needs, identify appropriate services, and facilitate referrals (preferred).
• Familiarity with health-related financial assistance programs, including Medicare and Medicaid (preferred).
• Ability to understand, interpret, and comply with applicable federal, state, and local laws, regulations, and organizational policies.
• Strong organizational, problem-solving, and follow-through skills.

Employment Requirements

As a Federally Qualified Health Center (FQHC), Katy Trail Community Health is committed to maintaining a safe, healthy, and compliant workplace while providing exceptional care to our patients and communities.

Pre-Employment Drug Screening

All offers of employment are contingent upon successfully passing a pre-employment drug screening. Applicants must test negative for all substances included in the screening panel, including THC (marijuana) , regardless of state laws permitting medical or recreational use.

Employment Authorization

Applicants must be legally authorized to work in the United States. Katy Trail Community Health does not sponsor or transfer employment visas now or in the future. Candidates requiring employer sponsorship for a work visa or employment authorization are not eligible for employment.

Equal Employment Opportunity

Katy Trail Community Health is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive workplace where employees are respected, supported, and empowered to make a difference.

Join the KTCH Family!

If you are passionate about helping others, enjoy connecting people with the resources they need, and want to make a meaningful impact on the health of your community, we encourage you to apply!

Come join the KTCH family and be part of a team dedicated to making a difference-one patient at a time!