Bilingual Certified Medical Assistant (English/Spanish)

Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day.

At Jane Pauley Community Health Center , every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status.

Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters.

Our mission is simple yet powerful: to promote a healthy community through accessible, respectful, and integrated healthcare delivered in partnership with local organizations and available to every individual and family, regardless of insurance status. Come be part of a team that is changing lives every day.

The Opportunity

We are seeking a dedicated and compassionate Bilingual Certified or Registered Medical Assistant (CMA/RMA) to join our team. This role is integral in supporting both patients and providers, ensuring high-quality, efficient, and compassionate care. Must be fluent in both English and Spanish, with the ability to communicate effectively with patients in both languages.

Job Responsibilities (include but are not limited to)

• Prepare and stock exam rooms to ensure readiness for patient care
• Room patients, check vital signs, and assess patient needs to communicate effectively with providers
• Assist providers with procedures and patient care as needed
• Administer injections, perform EKGs, and coordinate referrals
• Triage patient phone calls, review test results, manage pharmacy calls, and review medications
• Complete patient documentation accurately and in a timely manner within the Electronic Health Record (EHR)
• Perform point-of-care lab testing, prepare specimens, and maintain compliance with CLIA standards
• Communicate effectively with patients, families, coworkers, and external partners to support patient care and outcomes
• Ensure adherence to clinical standards including OSHA, CLIA, ADA, and VFC program requirements

Minimum Qualifications

• Certified (CMA) or Registered (RMA) Medical Assistant
• Must be fluent in English and Spanish to support patient communication and care coordination
• Graduate of an accredited ABHES or CAAHEP Medical Assistant program
• High school diploma or equivalent required
• American Heart Association BLS certification required
• Knowledge of standard clinical, lab, and medical procedures
• Computer literacy and accurate data entry skills required
• Familiarity with VFC, CHIRP, and VOMS systems strongly preferred
• Minimum of 3 years’ experience in an ambulatory care setting preferred

Why You’ll Love Working Here

• Purpose-driven work that directly impacts access to care across our communities
• Robust benefits package (medical, dental, vision) designed to support you and your family
• Generous PTO because we believe caring for others starts with caring for yourself
• 401(k) with employer contribution to help you plan for what’s ahead
• Life and disability coverage for peace of mind

Here, you are not just filling a role - you are helping shape healthier communities and advancing equitable care every day!