SUD Counselor (On-Call) - Pomona Women's Center

This is a union eligible position.

JOB SUMMARY

HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.

Prototypes is one of the nation’s leading behavioral healthcare providers and is a “prototype” for such organizations. Prototypes Women's Center in Pomona is a 180-bed residential facility tailored specifically to women, including those who wish to involve their children in their journey to recovery. Our program aims to assist women in maintaining their progress in overcoming co-occurring disorders through a wide range of supportive services. Children can foster a secure attachment with their mothers in a secure setting, while also accessing mental health support and educational assistance. Our interdisciplinary team of professionals provides comprehensive treatment for substance use disorders and mental health, parenting, educational, and life skills courses. Treatment can range from 60 days to 6 months.

The On-Call SUD Counselor I is a vital member of an interdisciplinary team, providing client-centered support on an as-needed basis to ensure continuity of care. This role helps fill critical gaps in service delivery, supporting clients in maintaining progress in their treatment and recovery journey. Responsibilities include assessing clients' needs and strengths, providing individual and group counseling, facilitating evidence-based curricula in accordance with program-specific requirements, and offering case management services. The Counselor also assists clients in navigating systems of care while fostering a safe, supportive, and therapeutic environment.

KEY RESPONSIBILITIES

Treatment Setting

Provide individual counseling sessions to clients on an as-needed basis, in alignment with existing treatment plans and program requirements.

Facilitate group counseling sessions and community meetings as scheduled or in place of absent staff.

Support client engagement by linking them to internal and external resources based on identified treatment needs.

Deliver educational classes and structured programming on treatment-related topics to support client recovery goals.

Collaborate with treatment team members to review, update, and maintain treatment and transition plans, progress notes, and other clinical documentation, as appropriate.

Perform crisis intervention and communicate critical updates to the treatment team to support client stability.

Monitor and document client progress during coverage periods and ensure thorough handoff to regular staff.

Assist in the monitoring and documentation of client medication administration when applicable.

Ensure secure handling and proper documentation of medications while on duty.

Accompany clients to offsite appointments when required and authorized.

Assign client duties and sign off upon completion, ensuring clients stay engaged in their treatment process.

Motivate clients to fulfill their weekly obligations and stay on track with their treatment goals.

Support the intake process, ensuring all required documentation and supplies are maintained for smooth operation.

Collect, clean, and dispose of biohazard waste in accordance with program policies.

Disinfect and clean client rooms, common areas, and program spaces to ensure a safe, sanitary environment.

Safety and Security

Maintain safety and security of clients in the facility.

Perform periodic house runs.

Perform property and room searches.

Respond to medical emergencies including overdoses.

Perform substance use tests such as urinalysis and breathalyzer.

Observe clients and maintain observation logs.

Documentation

Document group and individual counseling sessions in a timely manner per program and/or contract requirements.

Accurately enter data in electronic systems.

Document client updates and incidents daily.

Complete and maintain all documentation in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.

Complete discharge paperwork and agency assessments.

Maintain logs of client contacts.

Read and respond to communications in a timely manner.

Administration and Other Duties

Attend and actively participate in meetings.

Meet residential service delivery goals.

Plan and facilitate celebrations and special events.

Work on weekends and holidays as needed.

Complete assigned training in a timely manner.

Maintain full compliance with credential requirements.

And perform other assigned duties.

QUALIFICATIONS

Education, Certification, or Licensure

High school diploma or equivalent required. Bachelor’s degree in Health and Human Services, Social Work, Psychology, or other related field preferred.

Registration as a Substance Use Disorder Counselor from an accredited California agency (CCAPP, CAADE, CADTP).

Valid First Aid and CPR certification or ability to obtain within 30 days of hire.

Experience

Experience as a registered substance abuse or behavioral disorder counselor or recovery specialist in community mental health or residential setting preferred.