Registered Nurse (On-Call) - Integrated Care Center Clinic

PROGRAM SUMMARY

HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.

The Integrated Care Center clinic is a federally qualified health center that provides primary care, behavioral health, addiction treatment, psychiatry, dental care, and more. We provide care to those most in need including those who are suffering from homelessness, mental illness, substance use and chronic mental conditions. We provide team-based care in an integrated care setting.

The On-Call Registered Nurse (RN) works on the Patient Care team to provide nursing support including the following Providing patient care understanding orders, health education, and advanced patient care support. The On-Call RN ensures primary care team support of patient encounters, medical case management, and quality improvement. The On-Call RN also provides complex care management for patients with multiple chronic medical illnesses and behavioral health concerns. This position will also support patient care teams to ensure efficient clinical flow. The On-Call RN will also Coordinate care with other care teams and specialists.

KEY RESPONSIBILITIES

Training Responsibilities:

Participates in training medical assistants, nursing students, and nursing volunteers to improve the skills of back-office staff.

Orients new nurse volunteers, and clinical and support staff to appropriate policies, procedures, and protocols of the medical clinic.

Supports staff training in quality improvement functions related to their specific position, e.g., basic customer service and patient interaction skills; clinical documentation processes; incident reporting; confidentiality, and privacy.

Provides training on clinical and quality improvement issues, as needed and appropriate.

Nursing Responsibilities:

Manages “same day” patients with the primary care team.

Provides advice to primary care team walk-in patients and patients calling into the clinic.

Provides nursing support to the patient care team and manages clinic flow.

Provides appropriate patient care visits and manages patient panel under standing orders.

Manages prescription refills and medication modification for patients under standing orders.

Provides complex care management for patients with multiple chronic medical illnesses and behavioral health concerns for the patient panel.

Works closely with staff collecting and reporting contractual data as necessary.

Functions as a nurse within the scope of California BRN licensure and credentialing and privileging of the agency.

QUALIFICATIONS

Education, Certification, and Experience

ASN, BSN, MSN or equivalent degree.

Graduate of an accredited School of Nursing.

Active California RN license.

First Aid & CRP certification.

Experience with electronic medical records preferred.

Experience in managing volunteers preferred.