CLINIC SUPERVISOR Kona Health Clinic

LOCATION : KONA HEALTH CLINIC

POSITION STATUS : 1.00 | Temporary

SALARY RANGE : BU00 | SR17

SALARY RATE: $54,756.00 (Annual Salary) based on the Full-Time Employment

JOB DUTIES :

Clinical Operations & Patient Care Oversight

• Oversees daily clinical workflow, scheduling, and patient throughput within the Kona Health Center.
• Serves as a clinical resource to support staff.
• Coordinates care management with physicians, pharmacy, laboratory, provider groups, and ancillary departments.
• Addresses patient care issues, clinical concerns, and service recovery matters promptly and professionally.
• Ensures adherence to hazardous drug handling standards, infection control practices, and safety protocols.
• Participates in quality improvement initiatives, chart audits, and performance monitoring activities.
• Supports accreditation readiness and compliance with HHSC, DOH, OSHA, and other regulatory agencies.

Staff Supervision & Development

• Monitors work productivity, specifically the quality and quantity of work completed.
• Develops and manages staff schedules and assignments to ensure adequate clinical coverage. Participates in recruitment, onboarding, and orientation of new staff.
• Identifies staff education needs and coordinates continuing education opportunities in oncology practice.
• Assists in the development, review, and revision of clinic workflows and procedures.
• Promotes teamwork, accountability, and a culture of patient-centered care.
• Participates in interdisciplinary committees and staff meetings as assigned.
• Assist in the development and implementation of department improvement plans.

Administrative & Other Duties

• Assist in charge capturing and review of medical records for billing purposes.
• Keeps abreast of any legal or payer requirements (changes and/or additions) and fully communicates those changes to pertinent staff.
• Helps implement controls to ensure appropriate submission, billing, follow-up, and collection cycles.
• Assists in monitoring departmental budget, supply utilization, and equipment needs.
• Ensures appropriate inventory levels of supplies and equipment.
• Participates in disaster preparedness drills and emergency response activities.
• Prepares reports related to staffing, quality metrics, and operational performance.
• Works cooperatively with other departments and external healthcare agencies.
• Attends mandatory in-services unless excused in advance by supervisor.
• Adheres to safety, infection control, confidentiality, and compliance policies.
• Follows all applicable rules, policies, laws, regulations, and accreditation requirements.
• Performs other duties as assigned.

THE MINIMUM QUALIFICATION REQUIREMENTS ARE: Applicants must meet all of the following requirements. Please note that unless specifically indicated; the required education and experiences may not be gained concurrently. In addition, qualifying work experiences are based on a 40-hour work week.

Education: High School Diploma or equivalent preferred.

SPECIALIZED EXPERIENCE: Two (2) years of work experience in the coordination and management of a medical/surgical clinic. This experience must demonstrate the applicant’s knowledge of the procedures, policies and practices of a medical/surgical clinic operation; budget formulation and justification; personnel management; hospital or allied medical care facility procedures; and various medical assistance programs.

SUPERVISORY EXPERIENCE: One (1) year of supervisory work experience which demonstrated the applicant's knowledge of and ability to apply the principles, practices, techniques and methods of supervision including: (1) planning, organizing and directing the work of others; (2) assigning and reviewing work; (3) advising others on difficult work problems; (4) timing and scheduling work; and (5) training and developing employees.

QUALITY OF EXPERIENCE: Possession of the required number of years of experience will not in itself be accepted as proof of qualification for a position. The applicant’s overall experience must have been of such scope and level of responsibility as to conclusively demonstrate that he/she has the ability to perform the duties of the position.

KNOWLEDGE AND ABILITIES REQUIRED

KNOWLEDGE OF: Principles and practices of supervision; personnel administration; cost accounting methods and systems; governmental organizations and functions; budget preparation and control; public relations; purchasing and storage methods.

ABILITY TO: Interpret and apply laws, rules, regulations and policies; secure and analyze facts and data and make decisions; develop policies and procedures; analyze financial statements and reports; prepare reports; maintain cooperative working relationships; meet and deal effectively with the public.

ALL CIVIL SERVICE JOB VACANCIES WILL BE POSTED FOR A MINIMUM OF TEN (10) CALENDAR DAYS

The Hawaii Health Systems Corporation is an equal opportunity employer and complies with applicable state and federal laws relating to employment practices

QUALITY OF EXPERIENCE: Possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must have been of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of this position. Provide a detailed description of your duties and responsibilities. If you worked on a part-time basis, indicate the average number of hours worked per week. Please note that experience will be based on a 40-hour workweek. Note: We will not postpone the recruitment process because of your failure to provide accurate and complete information concerning your qualifications.

MERIT OR CIVIL SERVICE SYSTEM: You must meet the minimum qualification requirements, including education, experience, other public employment requirements for State Civil Service employment, and HHSC Standards of Fitness. Only those applicants that are scheduled for an interview with the hiring manager will be contacted.

CITIZENSHIP AND RESIDENCE REQUIREMENT: Applicants must be a citizen, national or permanent resident alien of the United States or a non-citizen eligible under the federal law for unrestricted employment and at the time of appointment intend to reside in the State of Hawaii during the course of employment with the Hawaii Health Systems Corporation.

VETERAN’S PREFERENCE: If you are claiming Veteran’s Preference, you must submit a copy of your DD214 and/or other substantiating documents specifying the periods of your service.

HEALTH AND PHYSICAL REQUIREMENTS: Applicants must meet the health and physical requirements deemed necessary to effectively and safely perform the essential functions of the position with or without reasonable accommodation. Hawaii Health Systems Corporation is committed to making reasonable accommodations on a case-by-case basis. Applicants seeking reasonable accommodations should be ready to discuss the accommodation sought so that a determination can be made that such accommodation is reasonable and would not cause the employer undue hardship.

MEDICAL/PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be contingent on successfully passing a pre-employment physical examination, which includes drug screen and other regulatory medical requirements such as, but not limited to, two-step tuberculosis (TB) screen. The cost for physical examinations, except the cost for drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation.

CRIMINAL/BACKGROUND, CREDENTIALING CHECKS: Applicable checks will be conducted periodically, and any associated costs may be borne by the applicant. Applicable checks may include, but are not limited to, state and federal criminal history records, child abuse and neglect registry check, adult protective services registry and sex offender registry records, etc. If a job offer is made or employment is begun prior to completion of all applicable checks, any offer of employment or continued employment is contingent upon satisfactory return of all required checks.

IMPORTANT APPLICATION/EMPLOYMENT INFORMATION

Administrative Review, subsequent appeals : If you do not agree with a decision made by the Employment Office as to your non-qualification or non-selection for a position, you may complete a Request for Administrative Review form (available on the HHSC website) or you may submit a written request within twenty (20) days from the date of your sent notice to the Regional Chief Executive Officer/Designee. Your letter requesting the Administrative Review must include: 1) The job title(s) and recruitment number(s), 2) the specific reason(s) you are requesting the review noting if there is statute or rule violation, and 3) any additional information you want to submit to substantiate your request. If you do not submit your request within the twenty (20) days deadline, no Administrative Review will be conducted. Since the Administrative Review is a prerequisite to subsequent steps, failure to utilize this process will make you ineligible for subsequent appeals. The administrative review, formal complaint and/or appeals hearing will not necessarily postpone the recruitment process and/or rescind a selection. If you do not agree with the Administrative Review, you may file a Formal Compliant and then, if you are still not satisfied, you can appeal to the HHSC Merit Appeals Board.

CONTACT INFORMATION : KONA COMMUNITY HOSPITAL is located at 79-1019 Haukapila Street Kealakekua, HI 96750. For employment opportunities, please contact (808) 322-4458, email: jobs@hhsc.org or visit our website at https://www.hhsc.org/.

Persons with Disabilities may contact the Recruitment Office to discuss special needs in applying at (808) 322-4458,jobs@hhsc.org.