Patient Access Specialist - Emergency Department
Froedtert South$18.00–$27.50/hrPleasant Prairie, WIPart timePosted 4d agoStill open, checked every nightHow this pay compares
This posting states $18–$27.50 an hour. Open patient access representative jobs in Wisconsin post a median of $21.92 an hour, the middle half $20–$24.75, across 64 jobs that state their pay, so this one is within the middle half of what they post. Patient access representatives employed in Wisconsin earn a median of $22.15 an hour (source: BLS Occupational Employment and Wage Statistics), according to the Bureau of Labor Statistics (May 2025) (source: BLS Occupational Employment and Wage Statistics).
Patient access representatives in Wisconsin: pay by town and employer
Workplace injuries
- 76th Street in Pleasant Prairie reported 60 work injuries and illnesses to OSHA for 2025 over 2,282,296 hours worked: 5.3 per 100 full-time workers, against 5.0 per 100 full-time workers at general hospitalsnationwide. This is the employer's own report. Workplace injuries by employer.
Medicare rating of Froedtert South Inc
Medicare gives Froedtert South Inc 2 of 5 stars (Jul 2026; Wisconsin's hospitals average 3.8). 78% of its patients said their nurses always communicated well (the middle US hospital: 79%). Patients' ratings of their care, not employees' of the job. Its other hospitals · Wisconsin hospitals by rating.
Patient access, front desk and medical coding jobs in our research
- How long these jobs stay listed: Median days to removal 14.0 days · Still listed at 7 days 66.2%
- Applicant demand per open job on this site (1.00x is the average job): Index 4.76x · Clicks 223
- How often these jobs state their pay: Jobs stating any pay 50.0% · Stating an hourly rate 44.8%
From every open job we read and every apply click on this site, as of 9 Nov 2026. Every figure for Patient access, front desk and medical coding jobs
About the job
Patient Access Specialist – Emergency Department
Be the Calm, Helpful First Step in Emergency Care.
As a Patient Access Specialist in the Emergency Department, you'll play an important role in helping patients and families navigate the healthcare experience from the moment they arrive.
You'll balance customer service, registration, communication, and accuracy in an environment where priorities can change quickly.
What You'll Do
- Register patients arriving for emergency care.
- Verify demographic and insurance information.
- Complete accurate patient registration and documentation.
- Collect applicable copays, balances, and payments.
- Answer patient and family questions and provide appropriate assistance.
- Manage telephone calls and route messages appropriately.
- Coordinate information with clinical and administrative teams.
- Maintain accurate patient information in healthcare systems.
- Follow established registration, privacy, and revenue-cycle procedures.
- Support efficient patient flow within the Emergency Department.
- Provide compassionate and professional service to patients and families.
What We're Looking For
- High school diploma or GED.
- Healthcare, customer service, registration, or administrative experience preferred.
- Medical terminology knowledge helpful.
- Experience with computers and electronic healthcare systems preferred.
- Comfortable interacting with patients and families experiencing stressful situations.
Pay & Benefits
$18.00 - $27.50 per hour | Differentials for PMs, Nights & Weekends
Pay is based on experience.
Benefits
- Applicable shift differential
- Medical, dental, and vision insurance
- Retirement plan with employer contribution
- Paid Time Off (PTO)
- Tuition reimbursement
- Career development opportunities
- Employee discount programs
Why Froedtert South?
In the Emergency Department, your ability to provide a welcoming, organized, and compassionate experience can make a real difference.
You'll be an important connection between patients, families, and the clinical team.
From Froedtert South's job posting, checked 9 Nov 2026. The employer's own page is the final word on requirements and availability.
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About Froedtert South
Froedtert South is a public hospital with an emergency department in Kenosha, WI. Its job board posts jobs for nurses, imaging techs and therapists. Source: Medicare Care Compare: Froedtert South
Based in Kenosha, WIHires in WisconsinPay on its listings: 37.2% of its open jobs state an hourly rate
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