Pharmacy Technician - Operations Team Lead
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About the job
Job Description
Young At Heart Pharmacy is seeking a motivated and customer-oriented individual to join our team on the pharmacy floor as the Pharmacy Technician Operations Team Lead. We are seeking a leader who can work in collaboration with other leads to supervise fulfillment of customers' pharmaceutical orders.
Parent Owner
Custom Health provides a comprehensive tech-enabled med management and managed care solution resulting in 98% medication adherence for our patients across the United States and Canada. Operations are powered by proprietary software which orchestrates fully automated owned and network pharmacies, at-home medication management solutions, real-time clinical oversight by 200+ pharmacist-lead clinicians and the collection of real-time, real-world data and insights.
Serve as dual-lead for the Pharmacy Operations Technician team, dispensing medication orders for all customers.
Responsibilities
- Assist with and oversee completion of daily production schedules
o Ensure deliveries are complete and fulfilled on time
o Work with the Materials Management to maintain drug levels
o Pull and fill drugs daily
- Leadership and management
o Communicate company information
o Conduct stand-up team operational meetings
o Schedule technicians, ensuring coverage and usage of vacations
o Communicate with off-site team members and contractors as needed
o Monitor team members to encourage productivity
- Troubleshoot any issues as needed
- Contribute to the establishment of a continuous improvement culture
o Identify defects through the CPAS process
o Participate in improving operational procedures through rapid improvement process (RIP) sessions
- Assess training needs for the Pharmacy Operations team; schedule and coordinate necessary training
- Perform Goals & Objectives meetings with team members
o Meet with all direct reports at least once per quarter
o Discuss specific issues and goals
o Ensure that team members’ Goal's & Objective's are aligned with Key Imperatives
o Establish rapport with team members
- Other duties as assigned
From Custom Health's job posting, checked 12 Nov 2026. The employer's own page is the final word on requirements and availability.
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About Custom Health
Custom Health hires pharmacy staff and front-office staff in Indiana, Ohio and Florida.
Hires in Indiana, Ohio, FloridaPay on its listings: 0% of its open jobs state an hourly rate
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