Experienced Clinical Intake Coordinator - Austin, TX

BasePoint is seeking experienced clinicians with a passion for intake and admissions . If you're looking for a role with flexible hours without the burnout, this position may be perfect for you!

Who We Are

At BasePoint, we believe every teen and young adult deserves hope, healing, and a future filled with possibility. Our mission is to empower individuals and families through compassionate, evidence-based care that is grounded in both clinical excellence and human connection. When you join our team, you become part of a community built on resilience, servant leadership, and the commitment to always ask: “What Would I Want for My Family?”

What You’ll Do

As a Clinical Assessor , you will play a key role in creating an environment where patients and families feel supported, safe, and inspired to grow. You will:

• Demonstrate understanding of admission criteria for inpatient, partial hospitalization, intensive outpatient hospitalization, and outpatient levels of care.
• Identifies the need for additional screening for substance use, nutrition needs, functional needs, abuse, school, and developmental screening.
• Documents any special needs related to spiritual or cultural needs.
• States the working definition and procedure for managing medical and psychiatric emergencies according to company guidelines as well as company policies.
• Identifies and triages emergent patients and prioritizes care based on the same.
• Demonstrates a working knowledge of community mental health and substance use programs, to be offered for all patients who are assessed and referred to lower or higher levels of care.
• Provides case management services as deemed necessary for family and patient engagement.
• Evidence of understanding of all required documents for admission, and completion of such documents, before the facilitation of admission.
• Interacts professionally with patient/family and provides explanations and verbal reassurance as necessary.
• Demonstrates understanding of the utilization review process to include treatment criteria and precertification payor to obtain initial authorization of care.
• Reports “near misses”, as well as errors and accidents, promptly.
• Attends all required safety programs and understands responsibilities related to general, department, and job-specific safety and follows all safety rules on the job.
• Participates in quality projects, as assigned, and supports quality initiatives.
• Performs other duties as assigned.
• Employee is expected to provide clients, and possible clients, accurate and truthful information regarding the Company and the services it provides. Employee will not make false representations about the costs of services, type of services, legal obligations, or make any guarantees. When an Employee is engaged in marketing and solicitation of clients Employee should remain in full compliance with federal and state laws that are enumerated herein. Employee will comply with TEX. HEALTH & SAFETY CODE ANN. ch. 164 (Vernon 2001 & Supp. 2003)

Every day, your work will help transform lives - building stronger minds, healthier families, and brighter futures.

What We’re Looking For

• 2+ years in a mental health intake, assessment, or admissions role preferred.
• Master’s Degree in Counseling, Social Work, or a related behavioral health field.
• LMSW, LCSW, LPC-A, or LPC (Texas)
• Experience in behavioral health levels of care (Inpatient, PHP, IOP, OP) required.
• Are passionate about serving youth and families with integrity and compassion
• Thrive in a collaborative, mission-driven environment

The BasePoint Difference – Our Core Values in Action

Courage to Solve – We face challenges head-on, taking responsibility for solutions and acting with integrity.

Spirit of Grit – We bring perseverance, endurance, and passion to everything we do - even when it isn’t easy.

WWIWFMF (“What Would I Want for My Family”) – We deliver the kind of care we’d want for our own loved ones, ensuring the highest standard of excellence.

Tend to Your Roses – We practice servant leadership, caring deeply for our people so they can flourish and thrive

These values guide every decision, every interaction, and every step of our journey together.

What We Offer

• Medical, Dental & Vision Insurance
• 401(k)
• Life Insurance + AD&D
• Short-Term & Long-Term Disability
• Accident Insurance, Critical Illness Insurance & Hospital Indemnity Insurance
• Employee Assistance Program
• Paid Time Off (PTO) plus 7 Paid Holidays + 2 Floating Holidays
• A culture of growth, recognition, and celebration

Why Join Us?

At BasePoint, you won’t just have a job - you’ll have a mission. You’ll be part of a team that cares deeply for one another, that shows up every day with grit and compassion, and that never loses sight of the fact that the work we do changes lives.

Apply today and become a vital part of a team where courage, grit, family, and care for one another make the difference.

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s)

• What year did you receive your license?

License/Certification

• LMSW, LCSW, LPC-A, or LPC (Texas) (Required)

Work Location: In person