WCI Intake Coordinator 1, Pre-Planning Intake Services, Per Diem, 8:30A-5P

Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors.

What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we're all in.

At Baptist Health, we’re committed to supporting our employees at every stage of their journey, both personally and professionally. Our approach is rooted in a “grow our own” philosophy, designed to help our team members build meaningful, long-term careers with us, supported by benefits that make a real difference, including:

• Career growth and development opportunities , with clear pathways and ongoing support
• Comprehensive health and wellness resources that go beyond traditional benefits
• A wellness program that can help employees eliminate their medical plan deductible , reducing out-of-pocket healthcare costs
• Tuition reimbursement to support continued learning and advancement
• And so much more

Together, these benefits and others reflect our commitment to caring for our people, so they can build fulfilling careers with us while making a meaningful impact every day.

Description

This position demonstrates exemplary teamwork, service and overall knowledge of Intake records collection following BHSF guidelines. The candidate must be an expert in utilization of Medical records collection tools as stipulated by department‘s policies and workflows. The candidate will be responsible for maintaining knowledge and deployment of practices used within the department as well as throughout BHSF to address staff and patient‘s questions and concerns. The Intake Coordinator 1 will work in collaboration with other MCI personnel in order to facilitate a smooth Intake records collection and coordination of care for patients scheduled with MCI physicians.

Estimated pay range for this position is $18.69 - $23.74 / hour depending on experience.

Qualifications

Degrees

• Associates.

Additional Qualifications

• Employees hired prior to 2022, may substitute 5 years of experience in lieu of an Associates degree.
• Certification preferred in one of the following : CHAA- NAHAM Certified Healthcare Access Associate, CEHRS – Certified Electronic Health Records Specialist, OPN-CG -AONN Oncology Patient Navigator - Certified Generalist , or CITI - Collab Inst Training Init.
• Healthcare experience preferred.
• Excellent interpersonal communication skills (verbal and written).
• Excellent service skills.
• Strong technical skills (Microsoft Office, Excel, HER, EMR,) Knowledge/experience in Cerner, Ambra, Vilocity, etc.
• preferred.
• Ability to work in a high volume, fast paced work environment.
• Required: knowledge of Health Care Regulatory guidelines to include but not limited to HIPAA, AHCA, etc.
• Extensive knowledge of Medical terminology, Bilingual desired(English/Spanish).

Minimum Required Experience:

3 Years