EMS Dispatcher

Location Address

167 Grand Ave St Paul, MN 55102

Date Posted

November 12, 2026

Department

84000601 Communications

Shift

Day/Evening/Night (United States of America)

Shift Length

Variable shift length

Hours Per Week

36

Union Contract

L167-1-EMTs and Paramedics-TTR

Weekend Rotation

Every Other

Job Summary

Our Emergency Medical Dispatchers serve as the vital link between individuals in distress and lifesaving care. They play a pivotal role in ensuring that the right help arrives at the right place in the shortest possible time, which can make a significant difference in emergency situations.

Key Position Details

• .9 FTE (72 hours per two-week pay period)
• Variable-hour day/evening/night shifts
• Every other weekend rotation

Job Description

Provides dispatch communications coordination for emergency medical services; ALS, BLS and Special Transportation. Triages calls and provides medical direction in emergencies prior to on scene arrival. Serves as a resource for field operations providing direction to facilitate rapid deployment.

Principle Responsibilities

• Provides dispatch communication coordination for ALS, BLS and Special Transportation.
• Facilitates daily operations of medical transportation.
• Determines level of care using medical triage with caller.
• Provides caller with medical direction in emergencies prior to on scene arrival.
• Establishes and maintains communications with internal and external customers.
• Serves as resource for emergency medical services field operations.
• Gives direction to facilitate rapid deployment.
• Monitors and prioritizes emergency and non-emergency radio traffic.
• Coordinates and deploys units in incidences of mass casualty.
• Other duties as assigned.

Required Qualifications

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description

Preferred Qualifications

• High school diploma or GED
• One year of experience in Emergency Medical Services Dispatch or Healthcare (Medical Assistant, Emergency Room Technician)

Licenses/Certifications

• Emergency Medical Dispatch (EMD) required within 60 Days

Physical Demands

• Sedentary:
• Lifting weight up to 10 lbs. occasionally, negligible weight frequently

Pay Range

Pay Range: $32.20 to $47.86 per hour

The pay described reflects the base hourly pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.

Allina Health is committed to adhering with all applicable local, state and federal minimum wage requirements.

Benefit Summary

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That’s why we devote extraordinary resources to help you grow and thrive - not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being - mind, body, spirit and community - of you and your family members.

Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.

We are focused on creating an inclusive workplace so everyone can see themselves as part of our care team. Our care teams are as diverse as the communities we serve and proud to be contributing to the mission of a leading health care organization. Our pioneering approach to well-being helps every member of our care team feel a deep sense of connection and joy in their work.

Benefits include

• Medical/Dental
• PTO/Time Away
• Retirement Savings Plans
• Life Insurance
• Short-term/Long-term Disability
• Voluntary Benefits (vision, legal, critical illness)
• Tuition Reimbursement or Continuing Medical Education as applicable
• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
• Allina Health is a 501(c)(3) eligible employer

*Benefit eligibility/offerings are determined by FTE and if you are represented by a union.