Patient Service Representative (PSR) - Radiation Oncology/Infusion Clinic
Advocate Health Care (part of Advocate Health)$19.80–$29.70/hrPark Ridge, ILPart timePosted 2w agoStill open, checked every nightHow this pay compares
This posting states $19.80–$29.70 an hour. Open patient access representative jobs in Illinois post a median of $22.25 an hour, the middle half $19.91–$24.75, across 151 jobs that state their pay, so this one is within the middle half of what they post. Patient access representatives employed in Illinois earn a median of $20.77 an hour (source: BLS Occupational Employment and Wage Statistics), according to the Bureau of Labor Statistics (May 2025) (source: BLS Occupational Employment and Wage Statistics).
Patient access representatives in Illinois: pay by town and employer
OSHA inspections here
OSHA inspected Advocate Health and Hospitals Corporation Dba Advocate Lutheran General Hospital in Park Ridge, IL on 27 Oct 2021 and cited 3 violations (3 serious), most under the COVID-19 healthcare emergency standard, $14,000 in penalties as they stand. A citation says what OSHA found then, not how the site is now. Workplace injuries and OSHA citations.
Wage and Hour record
The Labor Department's Wage and Hour Division found $1,661 in back wages to 4 workers (most of it unpaid overtime), findings for 27 Sep 2020 to 25 Sep 2022, at Advocate Health and Hosptials Corporation (trading as Advocate Children's Hospital) in Park Ridge, IL. The employer agreed to pay the back wages; the record does not say whether the practice continues, so ask how overtime and travel time are paid. Back wages at healthcare employers.
Patient access, front desk and medical coding jobs in our research
- How long these jobs stay listed: Median days to removal 14.0 days · Still listed at 7 days 66.2%
- Applicant demand per open job on this site (1.00x is the average job): Index 4.76x · Clicks 223
- How often these jobs state their pay: Jobs stating any pay 50.0% · Stating an hourly rate 44.8%
From every open job we read and every apply click on this site, as of 9 Nov 2026. Every figure for Patient access, front desk and medical coding jobs
About the job
Where You Will Work
Advocate Medical Group (AMG) is part of Advocate Health, one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive.
We’re Looking For
- High school diploma or equivalent.
- One to two years related customer service experience
- Experience handling difficult caller/customers/patients.
What You’ll Do
Schedule: Department Hours: Monday - Friday from 8:00 am- 4:30 pm
Per Diem - as needed with no guarantee of hours and no benefits.
As a Patient Service Representative (PSR), you’ll play a vital role in the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.
As a key member of the ambulatory care team, you will:
- Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
- Billing Services: Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.
- Medical Record Services: Upholds standards of the practice and of the medical group for accurate and timely medical records.
About This Location
Park Ridge
Your feedback matters. Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.
Physical Requirements and Working Conditions
- Ability to function in a high volume, multiple-task environment, and in a crowded or closely shared workspace.
- Exposure to ill patients.
- Ability to work under stressful conditions with demanding customers.
- Must lift up to 35 pounds without help. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.
Ready to Take the Next Step
Apply Now!
From Advocate Health's job posting, checked 9 Nov 2026. The employer's own page is the final word on requirements and availability.
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About Advocate Health
Advocate Health is a nonprofit health system (Atrium Health, Advocate Health Care, Aurora Health Care) with 69 (source: Advocate Health, About Us) hospitals and 1,000+ (source: Advocate Health, About Us) sites of care in Alabama, Georgia, Illinois, Indiana, Michigan, North Carolina, South Carolina and Wisconsin. Source: Advocate Health, About Us
Based in Charlotte, NCHires in North Carolina, South Carolina, Georgia, Alabama, Illinois, WisconsinPay on its listings: 100% of its open jobs state an hourly rate
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