Phlebotomist/Laboratory Assistant-CASUAL

OMC Core Behavior Standards

Create Teamwork● Lead with Honesty & Integrity● Convey Compassion● Show Respect● Pursue Quality

Osceola Medical Center is committed to implementing these behavior standards as a foundation for how we hire, develop, and retain our team members. By intentionally selecting candidates whose values and behaviors align with these standards, we ensure that our mission is lived out every day, creating an environment where patients feel valued, respected, and confident that OMC is the place for all their healthcare needs.

Job Summary

Functioning as a liaison between laboratory and patients, the phlebotomist performs specimen collection, specimen processing, data entry and under supervision of the Laboratory Manager, limited laboratory testing. Responsible for blood collections, by venipuncture and capillary technique, and non-blood collections from patients of all age groups. Verifies patient identification and properly labels specimens to ensure patient safety. Ability to work in a team environment and provide excellent customer service.

Responsibilities include

• Responsible to proper specimen collection and handling, blood and non-blood specimens
• Responsible for following processing specimens and ordering laboratory testing
• Responsible for testing specimens using waived and non-waived methods
• Provide results in LIS and over the phone
• Responsible for acquiring and maintaining CPR certification
• DOT certification may be required
• Other duties may be assigned

Knowledge, Skills, and Abilities

• Knowledge in laboratory tests and specimen requirements
• Knowledge of laboratory equipment and how to operate
• Knowledge of and adherence to HIPAA and safety guidelines
• Skill in verbal and written communication
• Skill in computer functions
• Ability to function with multiple priorities and interruptions
• Ability to follow written and verbal guidelines to obtain specimens and perform procedures/testing

Physical Requirements for the Role

• Ability to lift/push/pull 50 lbs
• Ability to stand for prolonged periods, frequently bend/stoop and walking, reaching (overhead, extensive, repetitive)
• Repetitive motion including but not limited to computer keyboarding

Qualifications

• High School diploma/GED
• Prior healthcare experience or phlebotomy training, preferred
• Certificate in Phlebotomy or Medical Assistant, preferred

Work Environment

May be exposed to chemicals, cold, dust, noise, blood/body fluids and infectious disease.

Successful leadership candidates will demonstrate the ability to

• Model and reinforce respect and dignity by setting clear expectations for professional behavior and addressing concerns promptly with team members.
• Demonstrate ownership and accountability by taking responsibility for decisions, following through on commitments, and holding themselves and others accountable for results and behaviors.
• Lead through change effectively by responding positively to change, communicating clearly, and actively supporting new initiatives while guiding teams through transitions.
• Build and sustain a culture of trust and collaboration by fostering open communication, encouraging teamwork across disciplines, and creating an environment of psychological safety.
• Champion OMC’s mission and values by consistently aligning decisions, priorities, and actions with organizational goals and behavior standards.

Why Join OMC?

At OMC, we don’t just hire for skills - we hire for behaviors that align with our mission. We invest in team members who are committed to making a meaningful difference in the lives of our patients and in the communities we serve.

Osceola Medical Center is an equal opportunity employer and is committed to creating an inclusive environment for all employees.