Care Team Medical Assistant (I-II-III, IV)

Northwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970.

Care Team Medical Assistant

Location: Total Health Community Clinic | 180 Atwater St N, Monmouth, OR 97361

Schedule: Full Time | Monday–Friday with rotating Saturdays

Status: Non-Exempt

Reports to: Nursing Supervisor

Make a Difference - Be Part of a Team That Cares

At Northwest Human Services, we believe everyone deserves access to compassionate, quality healthcare. As a nonprofit community health center serving Marion and Polk counties, we bring medical, behavioral health, and social services together to support the whole person.

As a Care Team Medical Assistant , you are more than a clinical support professional. You are an essential part of a collaborative healthcare team that helps patients navigate their care, feel heard, and take an active role in their health and well-being.

As an active member of the care team, you will help create a welcoming, organized, and patient-centered experience throughout each office visit. You will work closely with medical providers, nursing staff, reception, behavioral health, and psychiatry teams to coordinate services and support positive patient outcomes.

What You'll Do

• Support Patient Visits: Welcome and room patients, obtain vital signs, update medical histories, reconcile medications, and prepare patients for provider visits.
• Coordinate Patient Care: Review electronic medical records (EMR), identify preventive care needs, coordinate referrals, and help patients navigate follow-up services.
• Provide Clinical Support: Perform point-of-care testing, EKGs, vision and hearing screenings, injections, immunizations, ear irrigation, dressing applications, and other procedures within authorized scope and training.
• Promote Health and Prevention: Reinforce provider-directed patient education and support preventive screenings and chronic disease management.
• Maintain Accurate Records: Complete timely clinical documentation, update patient records, process orders, and maintain quality assurance logs.

What Makes You Successful

✅ Patient-Centered Compassion → You recognize that every patient has unique needs, experiences, and circumstances.

✅ Teamwork and Collaboration → You understand that exceptional patient care happens when everyone works together.

✅ Clinical Excellence → You take pride in providing safe, accurate, and dependable clinical support.

✅ Initiative and Problem-Solving → You anticipate needs and take an active role in keeping patient care moving.

✅ Learning and Growth→ You are committed to continuous learning and helping others succeed.

What You'll Bring

Required Qualifications

• Education or training in a Medical Assistant, Nursing, or Medical program, or the knowledge and ability to perform assigned patient care duties.
• Current Basic Life Support (BLS) certification for Healthcare Providers
• Ability to communicate effectively and work collaboratively with patients, providers, and staff.
• Ability to work with individuals from diverse cultures and backgrounds.

Preferred Qualifications

• One year of experience in a medical clinic setting.
• Medical Assistant certification (RMA, CMA, NCMOA, or NCMA).
• Bilingual English/Spanish or another language
• Education or training that includes pharmacology and medication administration.

SUMMARY OF BENEFITS: Our Agency strives to provide a benefits program that is comprehensive and competitive within our industry.

• Healthcare insurance plans: Medical, Dental, Vision
• Group Life: Short-Term & Long-Term Disability 100% paid by employer
• 403(b) retirement plan with 2% of employer contribution and up to 3% employer match
• Flex Spending Account
• PTO - 10 hours a month for FT positions 40 hrs./wk. up to 20 hours monthly as your tenure grows
• 7 ½ Paid Holidays a year + 2 paid floating holidays for full-time positions
• Continuing Education & Training Benefits
• Employee Healthy Living Program – Gym Membership & Smoking Cessation

Why NWHS?

At NWHS, we believe healthcare is about more than treating a condition; it is about understanding the whole person and helping create healthier communities. You’ll be part of a mission-driven organization dedicated to providing compassionate, accessible, and high-quality healthcare and social services to our communities.

If you are passionate about patient care, enjoy working in a team environment, and want your work to make a meaningful difference in the community, we invite you to join us!

TO APPLY:

To join our team please visit our website Employment (northwesthumanservices.org)

For more information, contact the HR/Recruiting Department at: HR@nwhumanservices.org | 503.588.5828

All candidates who receive a written offer of employment will be required to undergo a criminal records check.

Equal Opportunity Employer | We celebrate diversity and are committed to creating an inclusive environment for all employees.

Community | Compassion | Commitment | Integrity

Working together to empower individuals to improve their health, well-being, and safety