Care Team Lead/Scheduler

Job description

Responsibilities: - Schedule clients and caregivers shifts and manage each client calendar - Coordinate with clients and caregivers to ensure timely and accurate scheduling - Utilize medical scheduling software (such as WellSky or Sandata) to input and update client and caregiver information - Answer phone calls and respond to inquiries regarding appointments and scheduling - Maintain patient confidentiality in accordance with HIPAA regulations

• Process timesheets into software - Collaborate with other administrative staff to ensure smooth operation of the office

Requirements: - Previous experience as a Scheduler or in a similar role is preferred - Familiarity with medical terminology and receptionist duties is a plus - Knowledge of HIPAA regulations and the ability to maintain patient confidentiality - Proficient in technology - Experience with medical scheduling software (such as WellSky or Sandata) is highly desirable - Strong organizational skills and attention to detail - Excellent communication and interpersonal skills to interact with patients and healthcare providers

• GO TO CLIENTS AS NEEDED FOR CARE, IF A SHIFT CANNOT BE COVERED.

Please note that this job description is not exhaustive, and additional duties may be assigned as needed.

Job Type: Full-time

Pay: $15.00 - $19.00 per hour

Expected hours: 40 per week

Benefits

• Free parking
• Paid orientation
• Paid time off

Schedule

• 6-8 hour shiftS
• Day shift
• Holidays
• Monday to FridaY
• On call

Experience

• Receptionist: 1 year (Preferred)
• Scheduling: 1 year (Preferred)

Work Location: In person