Social Services Director Float

Float Social Services Director

Company: Volare Health

Department: Social Services

Job Type: Full-Time

Location: Multiple Volare Health Facilities – Travel Required

About Volare Health

At Volare Health, we are committed to providing compassionate, person-centered care that supports the dignity, independence, and quality of life of every resident. Our teams work collaboratively to create supportive environments where residents feel valued, families feel informed, and employees have opportunities to make a meaningful difference.

We are seeking a flexible, experienced Float Social Services Director to provide leadership and social services support across our skilled nursing facilities. This unique opportunity is ideal for a social services professional who enjoys travel, thrives in changing environments, and can step into a leadership role to maintain continuity of resident care during vacancies, leaves of absence, leadership transitions, and other operational needs.

Position Summary

The Float Social Services Director travels to assigned Volare Health facilities and assumes responsibility for the Social Services Department during temporary coverage assignments. This position oversees daily departmental operations while supporting residents’ psychosocial well-being, care planning, resident rights, family communication, and discharge coordination.

The ideal candidate is adaptable, organized, compassionate, and confident stepping into unfamiliar environments while maintaining high standards of service, documentation, regulatory compliance, and resident advocacy.

Please note: Regular travel is required and may include out-of-area or out-of-state assignments, overnight stays, and extended periods at assigned facilities. Scheduling and assignment locations will vary based on business needs.

Essential Duties and Responsibilities

Social Services & Resident Care

• Complete psychosocial assessments, social histories, and individualized care plans within required timeframes.
• Participate in interdisciplinary care plan meetings and complete assigned social services and MDS responsibilities within applicable qualifications and facility procedures.
• Provide psychosocial support to residents and families and coordinate referrals to behavioral health, counseling, community services, and other resources as needed.
• Support resident adjustment, quality of life, and participation in care decisions.
• Coordinate discharge and placement planning with residents, families, interdisciplinary teams, and receiving providers.
• Assist with pre-admission screening, resident orientation, family education, and ongoing communication.

Department Leadership & Facility Operations

• Assume responsibility for daily Social Services Department operations at assigned facilities.
• Review resident caseloads, assessments, care plans, discharge needs, grievances, referrals, staffing, and outstanding follow-up items at the beginning of each assignment.
• Supervise and support assigned department employees, including work assignments, training, performance feedback, and departmental organization.
• Collaborate with facility Administrators, clinical leaders, and corporate leadership to address resident concerns and operational priorities.
• Participate in facility meetings, Quality Assurance and Performance Improvement (QAPI) activities, surveys, and corrective action plans.
• Maintain accurate documentation and ensure continuity of departmental services throughout transitions.
• Provide comprehensive written handoffs at the conclusion of assignments, identifying outstanding assessments, care plan updates, discharges, referrals, grievances, and deadlines.

Resident Rights, Compliance & Customer Service

• Protect resident rights, dignity, privacy, autonomy, and choice.
• Receive, document, communicate, and follow up on resident complaints and grievances according to established procedures.
• Immediately report suspected abuse, neglect, exploitation, misappropriation, and other reportable concerns through required channels.
• Follow HIPAA, confidentiality, infection prevention, safety, and company policies.
• Maintain professional relationships with residents, families, coworkers, direct reports, and community partners.
• Support a respectful, person-centered, and restraint-free environment.

Travel & Assignment Flexibility

• Travel regularly to assigned Volare Health facilities, including locations outside the employee’s home area or state.
• Remain available for overnight travel and extended assignments as operational needs require.
• Adapt quickly to different facility processes, staffing structures, and resident needs.
• Maintain required credentials and meet applicable state and federal qualifications before performing assigned duties.
• Follow company travel, scheduling, expense reimbursement, and documentation policies.

Required Qualifications

• Bachelor’s degree in Social Work or a related field.
• Applicable social services or social work licensure or certification required for the assigned role and state.
• Demonstrated knowledge of psychosocial assessments, care planning, discharge planning, documentation, and resident and family support.
• Strong organizational, communication, leadership, and problem-solving skills.
• Ability to manage competing priorities and independently assume departmental responsibilities.
• Proficiency with email, electronic health records, and standard company applications.
• Ability and willingness to travel regularly, including overnight and extended assignments.
• Ability to meet applicable facility health, safety, and regulatory requirements.

Preferred Qualifications

• Previous experience as a Social Services Director in a skilled nursing or long-term care facility.
• Experience with MDS, survey readiness, QAPI, and departmental supervision.
• Experience providing temporary leadership coverage or supporting multiple facilities.

Work Environment & Physical Requirements

This position works primarily in skilled nursing facility settings, with travel between assigned locations. The role may require schedule changes, extended hours, weekends, holidays, and work during inclement weather.

Physical requirements may include prolonged sitting during documentation and travel, standing, walking, bending, reaching, and lifting up to 20 pounds unassisted. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Why Join Volare Health?

Join a team dedicated to improving the lives of residents through compassionate care, collaboration, and strong facility leadership. As a Float Social Services Director, you will have the opportunity to make a meaningful impact across multiple communities, support facility teams during critical transitions, and help ensure residents continue receiving the services and advocacy they deserve.

Volare Health is an Equal Opportunity Employer.