Medical Front Desk Receptionist

Medical Front Desk Receptionist

Vascular Centers of America | Southfield, MI

Pay Rate: $18.00–$21.00 per hour

Immediate Opening – Apply Now!

About Us

Vascular Centers of America is an outpatient clinic and procedure center helping patients with vascular and knee pain conditions.

We are a positive, exciting, and team oriented environment where every employee feels valued.

Perks

• Full-time position
• Career growth opportunities
• Supportive, team-oriented work environment

Hours

• 40 hours per week including a combination of weekdays and weekends. Flexible availability is required, as hours may vary based on physician and procedure schedules.

Benefits

• Medical insurance
• Dental insurance
• Life insurance
• 401(k) retirement plan
• 401(k) employer match
• 3 weeks PTO plus legal holidays

Responsibilities

• Greet patients and assist with front desk check-in and registration in a professional, friendly manner.
• Collect patient information and ensure intake paperwork is completed accurately.
• Verify medical insurance coverage and assist with prior authorizations.
• Schedule appointments and coordinate patient visits.
• Prepare and organize patient charts and required documentation before procedures.
• Answer incoming phone calls, manage multiple phone lines, and respond to patient questions.
• Communicate effectively with physicians, clinical staff, and patients to support smooth daily operations.
• Maintain a clean, organized, and welcoming front desk and office environment.
• Follow HIPAA guidelines and protect patient confidentiality.

Requirements

• 2–4 years of experience as a Medical Front Desk Receptionist
• Experience with medical insurance verification and prior authorizations.
• Proficiency in Microsoft Word, Excel, and Google Sheets.
• Experience managing multiple phone lines and scheduling patient appointments.
• Familiarity with electronic medical records (EMR/EHR) systems preferred.
• Strong communication, interpersonal, and organizational skills.
• Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced medical setting.
• Friendly, professional, dependable, and team-oriented attitude.
• Flexibility to work weekdays and weekends, with early morning availability as needed.

Cath lab or outpatient procedure center experience is preferred but not required. Candidates with strong medical front desk experience in a medical office, clinic, or outpatient setting are encouraged to apply.

If you are organized, patient-focused, and enjoy working in a fast-paced healthcare environment, we would love to hear from you!

Apply today for immediate consideration!