Patient Registration

We are seeking a friendly and organized Patient Registration Specialist - Float to join our team. As the first point of contact for our clinic, the Patient Registration Specialist will be responsible for ensuring a positive patient experience. This position serves as the first point of contact for patients and plays a critical role in delivering an exceptional patient experience. You will be required to greet customers, register patients, and collect payments. In addition, the Patient Registration Specialist will be responsible for verifying insurance eligibility and answering incoming calls.

Office Location: East Broad

If you are a highly motivated individual with a passion for providing excellent patient care, we encourage you to take a look at our Patient Registration Specialist opportunity. We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our organization.

Looking for a better work/life balance? Our career opportunities have Monday-Fridays work schedules.

Competitive Pay & Benefits: Med/Dental/Vision, Paid Personal Time, Paid Holidays, 401K, Paid STD/LTD/Life

Responsibilities

• Professionally greet all customers.
• Register all patients (may be for both Ohio ENT and Hearing Health Solutions).
• Update all patient demographics each visit.
• Schedule, reschedule and confirm patient appointments.
• Scan documents into EHR, as needed.
• Collect and post copayments and payments for non-covered items sold.
• Verify referrals are in place for patients.

PM20

Requirements

• High school diploma or equivalent
• Excellent communication and customer service skills
• Ability to multitask and work in a fast-paced environment
• Proficiency in basic computer skills and familiarity with electronic health records (EHRs)
• Ability to work well in a team-oriented environment
• Prior experience in a medical office or healthcare setting is preferred

Work hours: 8:00 a.m. – 4:30pm p.m. Occasional overtime and travel will be required.

Education: High School Diploma or GED required.