Pharmacy Support Assistant

Overview

Pharmacy Support Assistant

UnityPoint Health -Allen

Waterloo, Iowa

Shift: PRN, As needed

Hours:8:30a-5:30p M-F and 9a-1p Sat and Sun rotating shifts

Join a fast-paced, team-driven pharmacy where accuracy, organization, and great service come together to support safe, high-quality patient care. As a Pharmacy Support Assistant, you’ll be the behind-the-scenes force that helps keep everything running smoothly and efficiently.

This role is perfect for someone who loves details, thrives in structured environments, and takes pride in keeping things organized and on track. You’ll play an important part in day-to-day pharmacy operations through hands-on support with inventory, administration, and medication workflow - helping the team deliver exceptional care every day.

The Pharmacy Support Assistant provides essential administrative and operational support to ensure the smooth and efficient functioning of the pharmacy. This role involves assisting pharmacy staff with non-clinical tasks such as inventory management, data entry, cleaning, customer service, general clerical duties and pickup and delivery of pharmacy medications/or items.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program .
• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family .

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Delivering of medications to bedside at the time of discharge.
• Assisting the out-window in the Allen Clinic Pharmacy.
• Coordinating patient requests for medication services with other health care providers, both face to face and through the hospital computer system. Customer Service
• Delivering excellent customer service in the discharge delivery program and in the pharmacy. Pharmacy Support
• Stocking supplies/medications on shelves.
• Assisting in clerical work in the pharmacy as assigned.
• Assisting in errands inside the hospital as assigned. Basic UPH Performance Criteria
• Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.
• Demonstrates ability to meet business needs of department with regular, reliable attendance.
• Employee maintains current licenses and/or certifications required for the position.
• Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.
• Completes all annual education and competency requirements within the calendar year.
• Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse.
• Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff.
• Takes appropriate action on concerns reported by department staff related to compliance.

Qualifications

• Minimum Requirements 2 years of prior cash handling and customer service experience in retail environment.
• Register with the Board of Pharmacy as pharmacy support staff within 30 days of hire or registration as a tech in training or certified pharmacy technician at the time of hire.
• Valid driver’s license when driving any vehicle for work-related reasons.
• Ability to read, write, comprehend and speak fluent English. Use of usual and customary equipment used to perform essential functions of the position.