Insurance Verification Specialist
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About the job
Insurance Verification Specialist
Location: Remote, with occasional in-office attendance as required Organization: Tampa Family Health Centers Position Type: Full-Time, Non-Exempt
About Tampa Family Health Centers
At Tampa Family Health Centers, healthcare is more than a service, it is our mission. As a Federally Qualified Health Center (FQHC), we provide quality, compassionate, and accessible care to communities across Hillsborough County.
Our team is driven by innovation, collaboration, and a commitment to positive change. We are proud to be recognized as a leader in empathy-driven, patient-centered care.
Joining TFHC means becoming part of a mission-driven organization where you will receive the support, training, and recognition needed to grow while making a meaningful impact in the community.
Position Summary
We are seeking an Insurance Verification Specialist to join our Revenue Cycle Management team. This role is responsible for verifying patient insurance coverage and benefits to support accurate billing and claims processing. The Insurance Verification Specialist will work closely with patients, clinicians, and insurance companies to confirm eligibility, update insurance information, resolve coverage inquiries, and ensure compliance with healthcare regulations.
Essential Responsibilities
- Verify patient insurance coverage and benefits eligibility using the EPIC Real Time Eligibility module
- Communicate with patients, healthcare providers, and insurance companies to obtain necessary information
- Coordinate with clinical staff and operations teams to ensure required documentation is available for insurance verification
- Update patient insurance information within the EPIC system as needed
- Follow up on issues related to insurance verification and claim submission
- Navigate payer websites and online tools to confirm coverage details
- Resolve patient billing and insurance inquiries and disputes
- Educate patients regarding insurance coverage, benefits, and financial obligations
- Maintain accurate documentation for reporting and audit purposes
- Report trends, issues, and optimization opportunities to Revenue Cycle Management leadership
- Ensure compliance with privacy, confidentiality, and healthcare regulations
Qualifications
- High School Diploma or equivalent required
- EPIC Certification preferred but not required
- Minimum of 1 year of insurance verification experience required
- FQHC experience preferred but not required
Skills & Abilities
- Understanding of insurance benefits, eligibility verification, medical terminology, and coding
- Proficiency in Real Time Eligibility tools and payer portal navigation
- Ability to work independently and effectively manage time to meet productivity goals
- Strong verbal and written communication skills
- High level of accuracy and attention to detail
- Ability to multitask and thrive in a fast-paced healthcare environment
Benefits & Rewards
TFHC offers a comprehensive benefits package designed to support your personal well-being and professional growth:
- Medical, Dental, and Vision Insurance
- Life and Disability Insurance offerings
- Generous PTO and paid company holidays
- 401(k) program with employer contribution eligibility
- Professional development opportunities
- Mission-driven and collaborative work environment
Join Us
If you are detail-oriented, patient-focused, and passionate about supporting efficient healthcare operations, apply today and join Tampa Family Health Centers in making a meaningful impact across the Tampa Bay community.
Monday - Friday 8:00AM - 5:00PM EST
From Tampa Family Health Centers's job posting, checked 5 Nov 2026. The employer's own page is the final word on requirements and availability.
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About Tampa Family Health Centers
Tampa Family Health Centers hires front-office staff, advanced practice providers and physicians in Tampa, Florida.
Hires in FloridaPay on its listings: 0% of its open jobs state an hourly rate
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