Case Manager I - Youth Resource Team

Job Summary

The Case Manager works as a team member with several social service professional and paraprofessional staff ensuring the delivery of quality care as well as adhering to the mission of St. Joseph Center.

ESSENTIAL DUTIES & RESPONSIBILITIES

The Case Manager’s key areas of responsibility include:

Key Areas of Responsibility

• Provide case management to assist vulnerable youth to re-engage in the educational system, attain economic viability and achieve personal resiliency.

Essential Duties

• Provide targeted outreach, engagement and education activities to Santa Monica youth that meet the criteria as “Opportunity Youth” services in order to increase education, economic viability, and personal resilience.
• Help prospective youth and their families access needed to community resources and supports.
• Assist in establishing eligibility for services as defined by agency and funding sources.
• Perform routine case management activities while working with other program staff providing services to clients.
• Collaborate with partner agencies to ensure integrated services.
• Participate in regular Santa Monica Youth Resource Team meetings as well as agency and/or funders.
• In conjunction with other staff, coordinate activities, recruit participants, arrange event logistics and provide staff support.

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.

QUALIFICATIONS

Knowledge, Skills & Abilities

• Must be highly motivated and a self-starter. The ability to communicate with and relate to a diverse group of people including clients, community, and other staff. Must have excellent organizational skills and the capability to work in a fast-paced environment.
• Strong knowledge of homeless services and resources. Demonstrated knowledge and experience with Harm Reduction, Motivational Interviewing, Critical Time Intervention, and Housing First.
• Ability to speak fluent Spanish and English language is required.

Experience

• At least one year’s experience providing services to highly vulnerable populations.
• Experience with working with the TAY population is preferred.
• Experience and/or a strong interest in immigration issues and/or family systems.
• Delivered case management services to at-risk and gang-involved youth (ages 10–24), coordinating with schools, after-school programs, and camps to develop individualized support plans focused on education, behavioral goals, and community engagement.

Education

• Degree from an accredited college or university in social work, human services or a related field; a combination of education and experience may be substituted.

Direct Reports

This position has no direct supervisory responsibilities.

Computer Skills

• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to use widely supported internet browsers.

Certificates, Licenses and Registrations

• None required.

Travel Requirements

• Access to reliable transportation.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.

Benefits: Excellent benefits package available.

Status: Full time/Non-Exempt

Employment with St. Joseph Center is contingent on completion of satisfactory background check.

For consideration, please submit cover letter and resume. St. Joseph Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, or status as a protected veteran. All applicants for employment are invited to voluntarily self-identify their gender, race, ethnicity, and veteran status, by completing the EEO Information. Providing your EEO Information is voluntary and refusal to self-identify will not subject applicants to any adverse treatment. Similarly, applicants who do self-identify will not be subject to any adverse treatment based on the information they provide.

St. Joseph center invites you to review the current "EEO is The Law" poster as part of the application process. A link to the current poster is located here.

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf