Pharmacy Technician

POSITION SUMMARY

The Pharmacy Technician is a member of the pharmacy team. This position is responsible for processing and filling prescription orders under the direct supervision of a registered pharmacist. They provide assistance to the pharmacist in the performance and delivery of professional services. They monitor patient profiles, records, invoices, and inventory levels to ensure that the pharmacy is running at optimal efficiency.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions

• Enters complete and accurate information into the pharmacy computer system
• Accurately retrieves drug and prepares the prescription
• Completes pre-quality check before passing prescription to pharmacist for final verification
• Resolves third party adjudication problems and insurance billing issues
• Handles secondary or more complex patient problems
• Assists pharmacy clerk with difficult patients or problems
• Provides assistance at the cash register when needed
• Attempts to solve problems independently and only involves the pharmacist as needed
• Takes actions necessary to resolve problems and utilizes information to prevent the problem from occurring again
• Utilizes computer to place regular and special warehouse orders
• Checks in pharmacy orders and completes documentation correctly
• Puts medication orders away accurately; properly rotating items when restocking
• Processes return-to-stocks through pharmacy computer system
• Helps with inventory management (pulling outdates, recalls, etc.)
• Maintains complete and accurate logs for samples, automated dispensing system, invoices, and returns
• Requests refill authorizations and PAs by calling or faxing doctors
• Assists in ordering pharmacy supplies
• Completes all assigned administrative paperwork to assist in the smooth running of the pharmacy
• Other duties as assigned

PROFESSIOAL QUALIFICATIONS

Competencies

• Fully participates and cooperates with SCHS’ compliance program.
• Meets dress code standards; appearance is neat and clean.
• Maintains regulatory requirements.
• Completes annual educational requirements.
• Maintains patient confidentiality at all times.
• Reports to work on time and as scheduled; excellent attendance record.
• Wears identification when on duty; uses the computerized punch time system correctly.
• Completes off site in-services as required and returns in a timely fashion.
• Attends annual review and departmental in-services, as scheduled.
• Attends scheduled staff meetings; reads and returns all monthly staff meeting minutes.
• Represents the organization in a positive and professional manner.
• Complies with all organizational policies regarding ethical business practices.
• Communicates the mission, ethics, and goals of the facility.

Requirements

SKILLS & ABILITIES

Education: To work as a pharmacy technician one must have a high school diploma or its equivalent. A pharmacy technician must have successfully completed a board-approved structured program for pharmacy technician education and training. The technician must demonstrate evidence of at least 600 hours of practical experience under the supervision of a pharmacist preceptor. The technician must also have successfully completed and passed a board-approved technician examination. He/she must also acquire the minimum yearly requirements of continuing education hours. These CE’s must be maintained and available in the pharmacy. The pharmacy technician will therefore have an active pharmacy technician license and be in good standing with the board of pharmacy.

Experience: This position requires the ability to ensure the efficient operation of the pharmacy.

Computer Skills

• Proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
• Experience with an EMR desired

Other Requirements

• Ability to communicate in English, both verbally and in writing.

Other Physical Requirements: List as necessary - ex: must wear steel-toed boots, must wear protective eyewear, hearing protection, may work in outdoors during inclement weather, ability to travel by car or plane, high frequency of computer keyboarding, high frequency of viewing a computer monitor, etc.

WORK ENVIRONMENT

EX: Work is performed primarily in office, vehicles, and outdoor settings, in all weather conditions, including temperature extremes, during day and night shifts. Work is often performed in emergency and stressful situations. The noise level in the work environment is usually quiet in office settings and moderate in other situations.