Scheduling Coordinator

JOB SUMMARY

The Scheduling Coordinator is responsible for maintaining a weekly department schedule that assigns staff to client shifts that will maximize the clients budgeted hours, staff retention and profitability. The coordinator complete schedules in a timely manner, making adjustments as needed in real time, and communicating with staff effectively. We are looking for 1 FT and 1 PT person to fill this position. The hours will be Monday-Friday with on call every other weekend and the possibility to cover a shift if needed.

DUTIES/RESPONSIBILITIES

• Maintain accurate schedules.
• Utilize electronic scheduling software.
• Assign staff to available shifts based upon staff’s availability/client need.
• Alter schedules to reassign staff to mandated shifts as needed and notify staff of the changes.
• Serve as point of contact for staff to schedule, change, and/or cancel shifts.
• Serve as point of contact for staff for call-offs during scheduled work hours.
• Forecast census for staffing.
• Compile and analyze monthly data related to client hours, staff hours, overtime, and contract utilization.
• Evaluate scheduling alternatives to support Service Authorization changes and maximize profitability.
• Be available as scheduled, or as needed, to receive emergency communication during non-traditional work times. Required to carry on-call phone two weekends a month.
• Complete clerical duties, which include but not limited to; Assist with maintaining the staff availability binder and making necessary monthly changes to the transportation schedule as it relates to shift changes.
• Schedule necessary training for the Direct Support Professionals.
• Serve as Direct Support Professional as needed during traditional and non-traditional work times while on call, when call offs cannot be covered.
• Schedule Medication Passes when working staff cannot do so.
• Schedule new hires’ shadow shifts.
• Maintain positive relationships with staff to ensure staff retention.
• Remain compliant with all required training and documentation.
• Other duties as assigned.

PHYSICAL REQUIREMENTS

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 30 pounds at times.

REQUIRED SKILLS/ABILITIES

• Strong organizational skills with excellent attention to detail
• Excellent interpersonal skills
• Excellent written and verbal communication skills
• Demonstrated proactive approaches to problem-solving with strong decision-making capability
• Excellent management and supervisory skills
• Ability to work a flexible schedule as needed
• Proficient in Microsoft Office Suite or similar software.

EDUCATION AND EXPERIENCE

• High school diploma or GED
• 2 years’ experience in related field
• Experience with the intellectually/developmentally disabled population preferred

Benefits to all Employees

• Accrued Time Off
• Partial Holiday Pay
• Partial Paid Birthday off!
• Employee discounts (Verizon phone plans & YMCA membership)
• Employee referral program
• Pay On Demand Option (Paylocity Wallet)
• FSA accounts
• Paid Mileage
• Employee recognition events
• Employee Assistance Program
• Paid Extensive training
• Flexible Hours
• CPR/First Aid training

Additional Benefits to Full-Time Employees

• 401K w/ 5% company matching
• 8 paid holidays
• Paid day off on Birthday!
• PTO
• Pay On Demand Option (Paylocity Wallet)
• HSA Accounts
• Medical, dental, and vision insurance
• Casual Fridays
• Supplemental Insurance (short term disability, cancer plans, life insurance and more)

About Opportunity Enterprises Founded in 1967, we are a nonprofit organization that strives to help individuals with developmental disabilities reach their greatest potential and live full, enriching lives. Our vision is to create a fully integrated community where life for persons with developmental disabilities is valuable, purposeful, and fulfilling. We believe it is possible to make a positive difference in the lives of the individuals we serve by accepting people as they are and supporting them in achieving their fullest growth and development. We know that well-trained and motivated staff is at the core of helping us achieve our vision. Our employees work hard to ensure that our clients are heard and given the resources they need to be self-sufficient. To show our appreciation, we strive to provide a positive work environment that encourages innovation and change to help our employees continuously learn and grow. Make a difference today! Please fill out our brief application and– we’ll be in touch soon!