Clinical Receptionist

Key Responsibilities

• Greet patients and visitors in a professional and compassionate manner.
• Respond to inquiries, provide information, and handle patient concerns or complaints
• Facilitate the check-in and check-out process for patients.
• Adhere to healthcare regulations, including HIPAA, to ensure patient privacy and confidentiality.
• Schedule and confirm follow up appointments. Schedule any additional testing required besides initial appointment.
• Assist with data entry and maintain office supplies.
• Uses an EMR system for scheduling and other needed tasks, such as billing.
• Responsible for ensuring complete and accurate daily documentation is uploaded.
• Maintain accurate and confidential electronic health records (EHR) for each patient.
• Other duties as assigned

Qualifications

• Previous experience in a receptionist or customer service role is desirable.
• Strong communication and interpersonal skills.
• Proficiency in using office equipment and computer software
• Experience with EMR system
• Excellent organizational and multitasking abilities
• Attention to detail
• Multi-tasking