Pharmacy Fulfillment Human Resource Manager

Additional Considerations (if any):

Daytime Shifts

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At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description

Job Title : PFC Human Resources Manager

Department: Pharmacy Fulfillment Center

FLSA : Non-Exempt

General Function

Provides prompt, efficient, and friendly customer service. Updates payroll system. Counsels with department leads and employees regarding performance reviews, personnel issues, scheduling, benefits, wages, etc. Coordinates a variety of administrative duties including facilitating, recruiting, hiring, payroll, performance reviews, orientation, benefits, employee counseling, etc. Works closely with management to ensure maximum employee satisfaction and retention.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

Accountable and Reports to: Director and Assistant Director

Positions that Report to you: None

Primary Duties and Responsibilities

• Provides prompt, efficient and friendly service by exhibiting caring, concern and patience in all interactions
• Answers the telephone promptly and provides friendly, helpful service to customers and employees who call
• Coordinates employee information in the WFM system
• Counsels with department lead and employee regarding performance reviews, scheduling, benefits, wages, etc. and acts as the Insurance Coordinator and 401(k) Coordinator
• Develops effective recruiting and retention programs to facilitate the staffing of the warehouse; coordinates the transfer of employees from one location to another
• Facilitates the hiring process and may be involved in the interviewing and placement of specified positions
• Tracks paid time off for employees
• Conducts orientation
• Attends staff meetings and shift supervisor meetings
• Adjusts hours and departments; takes time clock readings, etc.
• Conducts performance reviews and exit interviews
• Makes payroll adjustments including extra bonuses, pay raises, etc. and sends to payroll
• Provides department leads and management with standard reports
• Tracks employee licensures to ensure all employees are in compliance
• Transmits sales, hours, adjustments, and accounts receivable to corporate office on a weekly basis
• Disperses paychecks, W-2’s, Trust Fund/401(k) reports/year end employee income and benefits reports, and other company communications (birthdays, anniversaries, etc.)
• Posts hours worked by employees
• Prepares employee wage and employment verifications, as well as disability claims, leave of absence requests, and extensions
• Records and follows up on Workers Compensation claims and issues and fills out accident reports, both property damage and personnel injuries
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress
• Adheres to company policies and individual warehouse guidelines
• Reports to work when scheduled and on time

Secondary Duties and Responsibilities

• Coordinates employee meetings
• Coordinates warehouse events (Holiday party, Employee of the Quarter, etc.)
• Coordinates Service Award program for all employees
• Conducts tours of the warehouse for schools and civic organizations
• Assists in other areas of warehouse as needed
• Performs other job-related duties and special projects as required

Knowledge, Skills, Abilities and Worker Characteristics

• Must have the ability to solve practical problems; variety of variables with limited standardization, and interpret instructions
• Ability to do arithmetic and calculations involving fractions, decimals, and percentages
• Must possess the ability to interview, counsel or advise people; evaluate data, compose correspondence

Education and Experience

High School Diploma or GED required, plus 2-3 years of other schooling (HR) and Hy-Vee experience. Six months of similar or related work experience.

Physical Requirements

• Must be physically able to perform light work exerting up to 20 pounds of force occasionally to move objects.
• Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
• Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions

This position is occasionally exposed to chemicals/solvents. This is a fast-paced work environment in an office and warehouse setting.

Equipment Used to Perform Job

Computer, Workday, Microsoft applications, calculator, phone, fax, copier, RPM, warehouse management system, two wheeler, box cutters, and pallet jack.

Financial Responsibility

Responsible for payroll, accounts receivable, computer, and cash. Purchases uniforms/dress shirts, supplies, employee/warehouse promotion needs.

Contacts

Has daily contact with customers and employees. Has monthly contact with the general public, community or trade/professional organizations, and federal/state governmental or regulatory agencies. Has occasional contact with suppliers/vendors.

Confidentiality

Maintains the confidentiality of the customer’s private medical information according to the HIPAA Act. Has access to confidential information including employee records and wages.

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.