Medical Call Center Agent
Patient access, front desk and medical coding jobs in our research
- How long these jobs stay listed: Median days to removal 13.0 days · Still listed at 7 days 63.5%
- Applicant demand per open job on this site (1.00x is the average job): Index 4.77x · Clicks 214
- How often these jobs state their pay: Jobs stating any pay 46.9% · Stating an hourly rate 41.8%
From every open job we read and every apply click on this site, as of 5 Nov 2026. Every figure for Patient access, front desk and medical coding jobs
About the job
HSO Valuable Perks
- Competitive pay with eligible incentive bonuses & yearly merit increases
- Structured schedules for work-life balance with Paid Time off & Long-Term Sick Bank hours
- Full Health Benefits Package, Courtesy Care Benefits & HSA funds
- Student Loan Forgiveness program & tuition reimbursement
- Employer contribution driven retirement plan
- Complimentary scrubs
Do you have what it takes to be a Medical Call Center Agent:
- High School Diploma or Equivalent required
- Strong computer skills that include a combination of experience in a Windows Operating System, e-mail, and EHR data entry required
- 1-2 years Call Center experience preferred
A day in the life of a HSO Medical Call Center Agent
- Promptly answers, screens, and processes medical service requests and telephone inquiries with strict adherence to confidentiality
- Facilitate optimal patient access and maximize accuracy of data entry for scheduling and clinical messaging
- Ability to speak clearly in order to communicate effectively between patient and provider, provide pre-visit instructions/directions, and relay provider instructions
- Responsible for professionally responding to all inquiries from callers as they relate to health services HSO provides
Who We Are:
HealthSource of Ohio is a not-for-profit community health center in Southwestern Ohio that provides quality, patient-centered primary and preventative care for all. Our employees are dedicated to the belief that every patient deserves to be treated with respect, dignity, and equality, irrespective of their race, religion, economic status, or ability to pay.
Check out what HSO employees have to say about working for HealthSource of Ohio:
I am thankful to work for a great company that treats their employees as one of their own!!!
Medical Assistant/Receptionist, Mt. Orab
HSO has been a breath of fresh air since the moment I arrived. I have never worked for an organization that values their employees so much! Instead of feeling replaceable, and like you are never "doing enough", I am thanked for my work often. Staff is very familiar with "upper management" and they usually know us all by name! I never dread coming to work and am proud to work for an organization that values their staff as much as their patients!
Care Coordinator, Loveland
Visit our social media to learn more about HSO.
Physical Activity: 25-75% lift/carry, push/pull, reach overhead, climb, squat/bend/kneel, sit/stand, walk/move about HealthSource of Ohio is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran
From HealthSource of Ohio's job posting, checked 5 Nov 2026. The employer's own page is the final word on requirements and availability.
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About HealthSource of Ohio
HealthSource of Ohio hires physicians, front-office staff and dental staff in Loveland, Cincinnati and Lebanon in Ohio.
Hires in OhioPay on its listings: 0% of its open jobs state an hourly rate
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