Pharmacy Automation Technology Specialist

Pharmacy Automation Technology Specialist

Put Your Technical Expertise Where It Matters Most.

As a Pharmacy Automation Technology Specialist, you'll play a critical role in supporting pharmacy operations through automation, technology, and informatics. You'll help ensure safe, efficient medication distribution while serving as a primary trainer for pharmacy technology-assisted workflows at Froedtert Pleasant Prairie Hospital.

What You'll Do

• Lead implementation, maintenance, and troubleshooting of automated dispensing systems.
• Maintain automated dispensing system formularies and integrations within the electronic health record (EHR).
• Monitor automated dispensing cabinet performance and generate reports.
• Support medication-use surveillance, audits, and investigations involving medication-use issues identified through automation technology.
• Implement and maintain pharmacy technology systems, including TPN compounding software, medication inventory management systems, and dispensing software.
• Partner with the Informatics Pharmacist on pharmacy informatics initiatives, reporting, technician training, and EHR-related billing tasks.
• Serve as a primary trainer for pharmacy technicians on technology-assisted dispensing workflows.
• Collaborate with IT analysts, technical support teams, vendors, and pharmacy leadership to resolve technology-related issues.
• Support additional pharmacy initiatives, including prior authorizations, medication access, patient compliance, and Finance-related activities as assigned.
• Promote safe, efficient, and effective pharmacy operations through continuous evaluation and improvement of technology workflows.

What We're Looking For

• Associate's degree in Computer Science or a related technical field preferred.
• Hospital pharmacy technician experience required, including experience with automated dispensing technology.
• Current Wisconsin Pharmacy Technician license required.
• Strong computer skills and pharmacy information system experience preferred.
• Experience implementing and maintaining pharmacy technology systems preferred.
• Working knowledge of medication names, dosages, strengths, formulations, and directions for use.
• Ability to work independently and effectively with pharmacy staff, nursing, IT, vendors, and hospital leadership.
• Demonstrated leadership abilities and a commitment to training and supporting pharmacy team members.

Pay & Benefits

Pay is based on experience.

Benefits

• Medical, dental, and vision insurance
• Retirement plan with employer contribution
• Paid Time Off (PTO)
• Tuition reimbursement
• Career development opportunities
• Employee discount programs

Your Technical Expertise. Their Medication Safety.

Make a difference by advancing pharmacy automation and technology at Froedtert South

POSITION PURPOSE

• The Pharmacy Automation Technology Specialist, under the supervision of the Pharmacist-on-Duty, leads automation, technology-related activities within the Pharmacy Department and assists with informatics-related tasks.
• The Pharmacy Automation Technology Specialist serves as a primary trainer for pharmacy technology-assisted dispensing workflows.

SITE(S)

• Froedtert Pleasant Prairie Hospital

MINIMUM EDUCATION REQUIRED

• Associate’s degree in: Computer science or related technical area preferred.

MINIMUM EXPERIENCE REQUIRED

LICENSES / CERTIFICATIONS REQUIRED

• Wisconsin pharmacy technician license is required.
• SUPERVISES
• N/A

KNOWLEDGE, SKILLS & ABILITIES REQUIRED

• Exhibits a working knowledge of drug names, dosage, strengths, formulations and directions for use .
• Strong computer-related skills. Previous experience with a pharmacy information system is preferred.
• Experience in the implementation and maintenance of technology-related products is preferred.
• Analytical skills necessary to evaluate problems and arrange appropriate service or develop plans and procedures to achieve resolution, ensure completion and evaluate effectiveness.
• Independent judgment necessary to work in accordance with departmental practices and general directives received from the Director. Demonstrates effective and efficient organization and time management skills.
• Strong leadership abilities and abilities to work with a variety of diverse people and organizations including nurses, directors, managers, Finance Team, IS analysts and technical staff. Ability to think conceptually and translate broad organizational issues to the daily operational level.
• Excellent communication skills which frequently involve collaborating with IS analysts and technical support staff, vendors associated with automation technology, management/leadership and other hospital personnel.

PRINCIPLE ACCOUNTABILITIES AND ESSENTIAL DUTIES

• Leads automated dispensing system implementations, maintenance, and recalls. Maintains the integration of the automated dispensing system formulary within the electronic health record (EHR) i.e. drug formulary, software updates.
• Monitors performance and prepares reports from the automated dispensing cabinet system.
• Supports the Pharmacy Department and system efforts in the performance of medication use surveillance and audits and investigates medication use issues identified by automation technologies.
• Supports Pharmacy informatics work and works closely with the Informatics Pharmacist. Work may include, but is not limited to, pharmacy technician training, report generation and pharmacy billing tasks within the electronic health record.
• Implements and maintains automation, including but not limited to the total parenteral nutrition (TPN) compounding software, the medication inventory management system and dispensing software. May also work with drug diversion software as assigned by Pharmacy Director.
• Serves as a primary trainer for pharmacy technician staff on pharmacy technology-assisted workflow for which is competent, with focus on technology-related tasks
• May participate in other departmental activities, such as, but not limited to prior authorization, medication access, patient compliance, or serving as a liaison to Finance team, as assigned by the Director and depending on current department needs.