Patient Services Representative
Community Health Centers of Burlington$21–$26.23/hrBurlington, VT; Winooski, VTFull TimePosted 1w agoHow this pay compares
This posting states $21–$26.23 an hour. Open patient access representative jobs in Vermont post a median of $22 an hour, the middle half $20.75–$22.92, across 9 jobs that state their pay, so this one is above the middle half of what they post. Patient access representatives employed in Vermont earn a median of $23.79 an hour (source: BLS Occupational Employment and Wage Statistics), according to the Bureau of Labor Statistics (May 2025) (source: BLS Occupational Employment and Wage Statistics).
Patient access representatives in Vermont: pay by town and employer
Patient access, front desk and medical coding jobs in our research
- How long these jobs stay listed: Median days to removal 13.0 days · Still listed at 7 days 63.5%
- Applicant demand per open job on this site (1.00x is the average job): Index 4.77x · Clicks 214
- How often these jobs state their pay: Jobs stating any pay 46.9% · Stating an hourly rate 41.8%
From every open job we read and every apply click on this site, as of 5 Nov 2026. Every figure for Patient access, front desk and medical coding jobs
About the job
The Patient Services Representative (PSR) is responsible for providing high-quality customer service to patients, co-workers, and all visitors to CHC. Some, but not all, requirements of this position are pre/post-visit planning, patient outreach, appointment scheduling, efficiently managing clinical patient flow, patient registration, coordinating with clinical staff and answering patient questions, administrative tasks, managing multiple phone lines systems and using the Electronic Health Records systems EPIC.
Please note: This position is not eligible for remote or hybrid work-it is in office 100% of the time.
Positions available: Riverside-2 and Winooski-1
A ) Education & Experience
- High School Diploma or GED
- Prior experience in a related field preferred
B ) Knowledge, Skills & Abilities
- High-level customer service skills, including the ability to maintain an even tone in the face of conflict.
- Good computer skills, including accurate data entry and the ability to use Microsoft Office products, including Word, Excel, and Outlook, as well as electronic scheduling systems.
- Ability to convey detailed information clearly, ensuring others understand.
- Ability to give full attention to what others are saying, to understand the points being made, and to ask appropriate clarifying questions.
- Ability to self-motivate, attend to and retain detail, and prioritize/re-prioritize with minimum supervision.
- Ability to handle a fast-paced and changing environment.
- Willingness to work in a variety of locations and service lines for shifts as needed.
CHCB employees enjoy comprehensive benefits including
- Flexible Spending Accounts
- Excellent Dental and Vision coverage
- Comprehensive Life and Disability Insurance benefits
- 401K with contribution of 3% after one year of service
- Continuing Education funds for licensed applicable roles
- Combined time off
- Eight paid annual holidays (six fixed, two floating)
- Employee Assistance Program available to all household members
- Local discounts and perks!
From Community Health Centers of Burlington's job posting, checked 5 Nov 2026. The employer's own page is the final word on requirements and availability.
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About Community Health Centers of Burlington
Community Health Centers of Burlington hires dental staff, front-office staff and medical assistants in Burlington, Essex Junction and other towns in Vermont.
Hires in VermontPay on its listings: 57.1% of its open jobs state an hourly rate
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