Adult Case Manager

The Adult Recovery Coach coordinates and/or directly provides covered behavioral health services to address individual client needs. The Adult Recovery Coach serves as a participating and facilitating member of the client’s team by providing services individually or as part of a team. The Adult Recovery Coach provides case management, education, system navigation, advocacy, and support.

Range of Pay :

Billable Rate: $28

Non-Billable Rate: $16

Blended Rate (PTO/Training): $22

Bilingual: add $1 to billable rate

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop and implement individual service plans (ISP) and crisis plans.
• Facilitate s the Adult Recovery Team (ART).
• Assist clients in navigating the behavioral health system.
• Aid the client in the identification and development of natural supports.
• Assist and support clients to follow through on prescribed medical interventions and diagnostic testing
• Collaborate with mental health professionals to create crisis intervention plans tailored to the client ’s situation.
• Assess and address barriers to health
• Ensures that all services, procedures, and forms provided are culturally relevant, linguistically appropriate and gender responsive (including Lesbian, Gay, Bisexual, Transgender, and Questioning (LGBTQ).
• Ensures that all clients are seen according to contract requirements.
• Maintain s accurate and confidential records of client interactions, progress, and outcomes and documents all records in the Electronic Health Record (EHR).
• C ompletes the required number of job-related training s according to all state and contractual required guidelines.
• Ensures the safety, health, and welfare of staff and clients at all times.
• Acts as a positive role model and mentor for children, parents, and their families .
• Treats others with respect, confronts negative behavior, and supports confrontation.
• Attends and participates in all required meetings including individual supervision and team meetings .

OTHER DUTIES

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions .

REQUIRED EDUCATION AND/OR EXPERIENCE

• High School Diploma and 2 year s of experience, or Associate’s degree with at least 1 year experience, or Bachelor’s degree in Social Services, Psychology , or an unrelated Bachelor’s degree with one year of experience in the mental health field, or Master’s Degree in Social Services or related field without AZ state licensing
• Ability to obtain and maintain a valid unrestricted Level One Fingerprint Clearance Card.
• Minimum age requirement is 21 .
• Must meet the requirements of a safe driver.
• Must possess a current Arizona State Driver’s License and have an acceptable driving record for the past three (5) years.
• Must have personal vehicle liability insurance and vehicle registration as required.
• When required, the ability to pass a criminal background clearance check, drug screen, and if requested a physical exam.
• Must obtain and maintain CPR and First Aid certification upon hire.
• Strong knowledge of the behavioral health systems process es , practice, and components.
• Skills, knowledge, and ability to instruct cl ients in the following topics: child development, home management, personal problem solving, accessing community services, and supports domestic violence issues, appropriate discipline and childcare techniques and age-appropriate parenting skills.

PREFERRED EDUCATION AND EXPERIENCE

• 2 years’ experience in social work or related field preferred .
• Bilingual in Spanish preferred

CERTIFICATES, LICENSES, REGISTRATIONS

• None

QUALIFICATIONS

• Language Skills

Ability to respond effectively displaying professionalism, sensitivity, and empathy to linguistic, cultural, social, economic, and individual differences and challenges. Ability to write and maintain accurate and timely documentation. Ability to present information 1:1 and to groups in an organized and concise manner.

• Multi-tasking Skills

Must be able to work independently as well as a member of a team. Must have excellent organizational and time management skills. Must remain flexible and able to handle multiple priorities with the ability to adjust to high pressure and rapidly changing business conditions.

• Reasoning Ability

Ability to quickly assess unique situations and develop and apply strategies to effectively meet the needs of the child and family. Ability to interpret contracts and ensure compliance. Ability to provide exemplary service to employees and outside constituents.

ADDITIONAL ELIGIBILITY QUALIFICATIONS

• Consistently exemplifies Clarvida Core Values of Compassion, Inclusion, Accountability, Advocacy, and Resilience.
• Ability to maintain ethical standards and professional boundaries.
• Adhere to HIPAA and confidentiality standards.
• Ability to work a flexible schedule.
• Strong knowledge of overall company operations and policies and procedures.
• Strong knowledge of program development.
• Knowledge of community resources and services.
• Ability to work independently.
• Ability to collaborate internally and externally.
• Ability to identify needs and articulate and advocate on behalf of the child.
• Ability to identify indicators of physical, emotional, and sexual abuse.
• Ability to work with diverse population.
• Ability to build and maintain positive internal and external relationships.
• Ability to provide exemplary customer service to all employees and outside constituents.
• Must be flexible and able to handle multiple priorities, with the ability to adjust to high pressure and r apidly changing business conditions.

Application Deadline: Applications will be reviewed on a rolling basis until the position is filled.

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