Home Health Aides (HHA) Supervisor - Utica, NY

Oneida Center is looking to hire an HHA Supervisor to oversee the HHA team in our Assisted Living program.

Responsibilities

• Supervise and support HHA staff and help ensure proper staffing and coverage.
• Monitor HHA performance and provide guidance, coaching, and feedback as needed.
• Help ensure HHA's follow facility policies, procedures, and care plans.
• Monitor the quality of care provided to residents and report concerns to the appropriate department.
• Assist with scheduling, staffing, and coverage needs.
• Communicate with nursing and administration regarding resident and staff concerns.
• Assist with training and orientation of new HHA employees.
• Address employee questions and concerns and escalate issues when needed.
• Help maintain accurate documentation and records.
• Assist with addressing attendance, performance, and other employee issues.
• Promote a positive and professional work environment.
• Ensure residents are treated with dignity, respect, and compassion.
• Follow all applicable state and federal regulations and facility policies.
• Perform other duties as assigned.

Qualifications

• Previous experience as a Home Health Aide or in a similar healthcare support role.
• Previous supervisory or leadership experience preferred.
• Strong communication and organizational skills.
• Ability to work effectively with residents, families, and staff.
• Ability to handle multiple responsibilities in a fast-paced environment.
• Reliable, professional, and compassionate.
• High school diploma or equivalent preferred.
• HHA certification or other applicable certification required, based on state and facility requirements.