Crisis Unit - Senior Psychiatric Technician

Role and Responsibilities

The Senior Psychiatric Technician supervises residents during scheduled shifts and provides individual support, including life skills, to an assigned caseload. The role supports intake, treatment planning, and transition planning, and works with case managers and outside providers to help residents move toward stable, long-term housing. All work follows state regulations, CATCH policies and procedures, and professional mental health standards.

Essential Functions

Supervise residents throughout assigned shifts and maintain a safe, structured environment.

Help residents with activities of daily living (ADLs) and build independent living skills.

Conduct weekly clinical check-ins with assigned residents and facilitate groups.

Participate in the intake and evaluation of individuals in crisis.

Contribute to treatment plans, care plans, and aftercare plans, and prepare residents for transition to residential programs.

Serve as liaison between residents, case managers, and the crisis residence, and help residents secure long-term housing.

Coordinate care, including phone screenings, scheduling and following up on appointments, and going with residents to off-site appointments as needed.

Complete clinical notes for assigned residents and psych tech notes for all residents on shift.

Review resident charts for accuracy and completeness.

Complete the shift report log and give a verbal handoff to oncoming staff.

Perform other duties as assigned by the Program Manager.

Qualifications and Education Requirements

Required:

Bachelor’s degree in Sociology, Social Work, Psychology, Gerontology, Anthropology, Political Science, History, Criminal Justice, Theology, Counseling, Education, or a related field

5 years of direct care experience in mental health, including 2 years of supervisory experience

Preferred Skills

Sound decision making and problem solving

Clear written and verbal communication

Time management and attention to detail

Teamwork

Ethical, professional conduct

Clearances and Pre-Employment Requirements

All candidates must complete a PA criminal history check, FBI fingerprint clearance, and PA Child Abuse clearance before hire.

Position Type and Expected Hours

This is a full-time position, Monday through Friday, 8:00am to 4:00pm.

Physical Demands

This role requires the ability to:

Assist with lifting residents

Carry files and documents

Sit, stand, walk, bend, kneel, and climb stairs

Safely restrain residents in emergency situations using approved techniques

About CATCH

Citizens Acting Together Can Help, Inc. (CATCH) is a community mental health center that has served the Philadelphia region for nearly 50 years. CATCH provides a full continuum of treatment, training and education, residential, consultation, and family support services to children, adults, and older adults living with behavioral health issues, intellectual disabilities, cognitive delays, and substance use challenges. CATCH believes all individuals deserve a caring community, a place to call home, and the dignity that comes from living as independently as possible.

Equal Employment Opportunity

CATCH is an equal opportunity employer. We provide equal employment opportunity to all employees and applicants based on ability, qualifications, and job-related factors. Consistent with federal, state, and local law, every qualified applicant receives the same consideration without regard to race, color, religion, age (40 and over), sex (including gender identity, sexual orientation, pregnancy, childbirth, and related medical conditions), national origin, disability, genetic information, status as a holder of a general educational development credential, medical marijuana cardholder status, or any other legally protected classification.

Background Screening

Employment depends on satisfactory completion of the clearances required for this position. Where criminal history is reviewed, CATCH conducts an individualized assessment before making any adverse hiring decision, and applicants have the opportunity to provide evidence of inaccuracy, rehabilitation, or mitigating circumstances.

Americans with Disabilities Act

Applicants and employees who are or become disabled must be able to perform the essential job functions, either unaided or with reasonable accommodation. CATCH determines reasonable accommodation case by case, in line with applicable law.