Caregiver Onboarding & Staffing Coordinator (HHA/CNA Required)

Key Responsibilities

Caregiver Onboarding & Administrative Support

• Assist with onboarding newly hired caregivers.
• Collect, review, and organize required employment documentation, certifications, and credentials.
• Assist with background screening and compliance documentation.
• Set up new caregivers in agency scheduling and payroll systems.
• Guide new caregivers through agency policies, procedures, and scheduling expectations.
• Maintain accurate and organized caregiver personnel records.
• Communicate with new hires throughout the onboarding process.

Scheduling & Staffing Support

• Assist management with caregiver scheduling and shift coordination.
• Communicate with caregivers regarding availability, schedule changes, and open shifts.
• Help identify qualified replacements when caregivers call out.
• Maintain updated caregiver availability and contact information.
• Communicate staffing updates to management.

On-Call & Emergency Caregiver Coverage

• Maintain availability during designated on-call hours on Tuesdays, Wednesdays, and Thursdays.
• Respond promptly to urgent staffing needs and caregiver callouts.
• Assist in securing replacement caregivers when needed.
• Be willing and able to travel to a client's home and personally cover a shift if another qualified caregiver is unavailable.
• Provide compassionate, professional, non-medical care in accordance with the client's care plan and agency policies.
• Communicate any client concerns, incidents, or changes in condition to the appropriate agency personnel.

Required Qualifications

Must be a qualified Home Health Aide (HHA) or Certified Nursing Assistant (CNA).

• Must meet applicable Florida home health agency qualification and background screening requirements.
• Previous hands-on caregiving experience required.