Tier 1 Clinical Support Assistant / Cast Tech

DIMENSIONS/SCOPE OF POSITION: Serves as a physician’s clerical and clinical support to ensure the delivery of quality patient care. Designs, applies, removes, and adjusts a wide variety of casts, splints, soft goods, and other orthopedic devices as directed by the physician

ESSENTIAL DUTIES/RESPONSIBILITIES

• Directs and escorts patients to appropriate treatment areas
• Obtains appropriate information to aid the provider in the treatment of the patient
• Prepares patient for casting procedures and explains techniques
• Assists provider in minor office procedures such as biopsies, injections, and aspirations
• Applies, removes, and fits soft goods
• Ensures exam rooms, pods, and cast department are clean and properly stocked
• Maintains sterilization of clinic instruments
• Maintains cast department patient log
• Schedules patient's appointments and tests when necessary
• Assists in answering phone calls while in clinic
• Regular and predictable attendance
• Ability to work in a cooperative manner with others
• Performs other related duties as assigned

SUPERVISORY RESPONSIBILITIES:

QUALIFICATIONS

Education and/or Experience: High School Graduate or General Education Degree (GED) required; two years in healthcare environment is required. One year of clerical experience is required.

Language Skills: Able to communicate effectively in the English language.

Mathematical Skills: Basic arithmetic skills are required.

Reasoning Ability: Identifies and resolves problems promptly.

Computer Skills: Must be computer literate. Basic computer skills required.

Certificates, Licenses: Certified Medical Assistant, LPN, or RN certification required. Must be able to pass Medical Assistant Certification upon hire at the clinic if certification is not obtained before hire; Successful completion of the casting training program within 90 days of employment is required.

Other Skills and Abilities: Able to listen and respond well to questions and feedback.

Campbell Clinic Benefit Summary:

Campbell Clinic offers a lucrative benefit package to support employees and their families.

• Medical / Dental / Vision Insurance
• HRA Option
• Flexible Spending Account
• Basic Life Insurance
• Voluntary Life Insurance Option
• Long-Term Disability
• Voluntary Short-Term Disability
• Accident Insurance
• Critical Illness Insurance
• 401(k) Plan Matching + Profit Sharing
• Employee Assistance Program
• Paid Time Off
• 8 Paid Holidays

ADA Disclaimer

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Equal Opportunity Employer/Veterans/Disabled