Crisis Center Paramedic

Job Description

Job Title: Emergency Medical Technician (EMT)

Location: Indianapolis, IN

Department: Adult & Child Health

Employment Type: Full-time

Job Summary

Are you a dedicated Emergency Medical Technician (EMT) seeking to make a difference in the lives of others? Join our team at Adult & Child Health in Indianapolis, where you’ll provide direct and supportive care to clients across behavioral health and medical settings.

Why Greenwood?

Greenwood offers the perfect balance of small-town charm and big-city convenience. Nestled just south of Indianapolis, this thriving community provides an exceptional quality of life with plenty to explore and enjoy:

• Local Landmarks: Visit Freedom Springs Aquatic Park for summer fun, tour the historic Polk Community House, or discover unique finds at the Greenwood Park Mall.
• Outdoor Escapes: Stroll through Craig Park, hike the scenic trails at Westside Park, or enjoy a peaceful picnic at City Center Park.
• Culinary Delights: Indulge in Greenwood’s growing food scene, from cozy cafes and locally-owned eateries to craft breweries and sweet shops.
• Festivals and Community Events: Celebrate local culture at Freedom Festival, the Greenwood Farmers Market, or one of the many seasonal events held throughout the year.
• Family-Friendly Amenities: Enjoy the Greenwood Community Center, kid-friendly parks, and excellent schools in a safe, welcoming environment.

With its affordable living, strong sense of community, and easy access to Indianapolis, Greenwood is a wonderful place to live, work, and grow

As an EMT, you’ll be responsible for monitoring and documenting client health, including vitals, supporting treatment teams with crisis intervention, and maintaining a safe, therapeutic, and supportive environment. Our ideal candidate is compassionate, reliable, and skilled in managing both emergency and routine health needs in a behavioral health care setting.

Position Perks & Benefits

• 29 Days of PTO
• Eligibility for HRSA Loan Repayment *eligibility requirements
• Employee benefits package – health, dental, vision, retirement, life, & more
• Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees
• Company-paid basic life insurance
• Emergency Medical Leave Program
• Flexible Spending Accounts – healthcare and dependent child-care
• Health & Wellness Program
• Employee Assistance Program (EAP)
• Employee Discount Program
• Mileage Reimbursement

Key Responsibilities

• Provide direct and supportive care to clients/patients in line with program expectations.
• Monitor client behavior, document interactions, and report concerns to supervisors and treatment teams.
• Conduct health monitoring, including vital signs, and support crisis intervention.
• Assist in the admission and orientation process by taking vitals, conducting safety searches, and collecting lab/urine specimens when needed.
• Respond to incoming and crisis calls, coordinating appropriate follow-up.
• Ensure client rights, rules, and precaution protocols are adhered to, maintaining safety and accountability.
• Support detoxification clients to ensure recovery needs are met (when applicable).
• Work with nursing staff to ensure medication policies are followed.
• Provide transportation to clients as needed.
• Participate actively in staff meetings, training, and treatment planning sessions.
• Uphold confidentiality, program philosophy, and ethical standards at all times.
• Complete all mandatory trainings in accordance with state and accreditation standards.
• Perform other duties as assigned by program leadership.

Education and/or Experience Qualifications

• High school diploma or equivalent required.
• Two (2) years of responsible employment history required.
• Experience in human services or behavioral health preferred./

Required License/Certification

• Current EMT-B certification (Indiana)

Additional Qualifications

• Strong verbal and written communication skills.
• Ability to establish rapport while maintaining professional boundaries.
• Calm, professional demeanor in crisis situations.
• Knowledge of confidentiality laws related to mental health and substance use treatment.
• Proficiency in documenting and reporting client care activities accurately.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Adult & Child Health is a Smoke and Tobacco Free Workplace.