Case Manager Supervisor (Non-Profit) - Bronx

AHRC NYC is seeking an Employment and Community Serice Manager (Case Manager Supervisor) for our Bronx Employment Business Services (EBS) Program. The Case Manager Supervisor is responsible for the daily operation of the supported work program in a designated geographical area. The Case Manager Supervisor will work in collaboration with the Hudson River Services (HRS) Regional Manager/Director to develop synergies between the Rehabilitative Services area and the Affirmative Enterprise Business, including ways to provide training to support staff assigned to HRS sites. The Case Manager Supervisor will also be responsible for the overall performance of the borough’s programs and services. They will support and collaborate with the assigned Supervisors/ Managers/ Directors that oversee and support our Careers, Day Hab, Prevoc, and other Programs to ensure that all outcomes are effectively met.

Compensation Package : $64,500 per year plus a very generous and comprehensive Benefit package. See Benefit information below.

Schedule : Monday through Friday 9am-5pm (35 hours per week)....schedule flexibility is Required!

ESSENTIAL RESPONSIBILITIES

• Assumes daily responsibility for operations of supported work unit by assigning, directing and supervising work of all assigned staff and ensuring staff ability to assess and assist individuals to develop appropriate work skills and behaviors.
• Conducts orientation of new staff and directs regular in-service training for incumbent staff as needed. Assigns staff to attend outside conferences and trainings as needed. Ensures staff attends all required trainings.
• Collaborates will HRS managers/supervisors to find ways to improve quality of services and training for Direct Labor employees and ensure contractual Scope of Work requirements are met. Consults with staff on concerns and assists in resolving problems identified at job sites by providing additional support and guidance as applicable.
• Travels to job sites to supervise and evaluate staff, as well ensure implementation of job coaching processes. Carries independent caseload for job coaching support and services, when needed.
• Provides ongoing individual and group counseling to individuals based on related treatment plans. Develops and implements job readiness training to individuals and hands-on instruction in performing job tasks. Coordinates and ensures successful implementation of pre-employment services, including intake, assessment and job club activities. Coordinates the borough placement meetings and ensures that high quality job matches are made.
• Maintains productive working relationship with funding sources (ACCES, OPWDD, DOE, DOL, DOHMH). Collaborates and provides support to all Youth Programs funded by NYC DYCD. Maintains relationships with NYC Board of Education schools in assigned geographical area, to optimize future referral opportunities.
• Participates in local Chamber of Commerce and other business/trade associations activities. Participates in OPWDD Council groups and functions.
• Develops and maintains ongoing relationship with individuals’ employers. Informs marketing staff of emerging issues with employers. Works in cooperative manner with marketing staff to ensure geographical region obtains adequate number of jobs.
• Develops and maintains ongoing relationship with individuals’ family/guardian and/or residence. Coordinates meetings with families/guardians as needed. Supports Self-Advocate Initiatives that promote right to employment and community integration initiatives.
• Learns and uses new program systems, tools and requirements as implemented (e.g. CORE 360X, PHP, new ACCESS VR contractual obligations, OPWDD SEMP Regulations).
• Participates in new or ongoing projects throughout agency that moves EBS closer towards Managed Care and more Person Centered Services.
• Ensures maintenance of program files that fully support billing and compliance requirements.
• Achieves levels of service goals as directed by the supervisor.
• Performs additional duties, as assigned.
• Bachelor’s degree required, with preference in field of education, human services or rehabilitative counseling.
• At least two years of experience working with the developmentally disabled population and at least two years of prior supervisory experience is Required.
• Proven ability to communicate effectively both verbally and in written form, including expertise in training both staff and individuals supported, as well as experience interacting with a wide range of stakeholders, and success in collaborating with family members and community supports/employers.
• Ability to effectively supervise, evaluate and motivate staff.
• Ability to evaluate and make recommendations for current programs and implement new programs.
• Flexible hours absolutely required . May be asked to cover weekends and hours between 6am-12am.
• Valid New York Driver’s License and ability to drive a van preferred.

Benefits

• Low cost, high quality Medical Insurance! (Single & Family plans)
• Paid Training
• Paid time off (sick, personal & vacation)
• Dental insurance
• Vision insurance
• Tuition Reimbursement
• Flexible Spending account
• 403(b) retirement plan
• 403(b) match
• Life insurance
• Employee discount
• Referral program

AHRC New York City is an Equal Opportunity Employer. We consider applicants for all positions without regard to age, race, color, creed, religion, national origin, alienage or citizenship status, gender, sex, sexual orientation, pregnancy, disability, marital status, partnership status, military status, status as a victim of domestic violence, sex offenses or stalking, genetic information, or unemployment or any other protected characteristic under federal, state or local law.

All your information will be kept confidential according to EEO guidelines.