Credentialing Specialist
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About the job
Overview
About This Role
Location: Franklin TN, Hybrid
The primary duty of the Credentialing Specialist is to provide support and guidance to assigned facilities in all areas of the credentialing portion of the managed care/contracting process. They will partner with facilities to assist in the preparation of the proper documentation for submission to meet the deadlines required. They will also assist in the review of paperwork for Medicare, Medicaid, and commercial payer compliance of documents for the organization. Credentialing Specialist maintains the department work flow to ensure accuracy and completion of tasks in a timely manner.
Our Mission
At Acadia, we exist to Lead Care with Light. Every day, our teams help improve lives, inspire hope, and elevate communities through compassionate behavioral healthcare.
Compensation & Benefits
We value your expertise and dedication - and we invest in your success.
- Competitive Base Salary commensurate with experience
- Comprehensive Medical, Dental, and Vision Insurance
- 401(k) Plan with Company Match
- Paid Time Off (PTO) and recognized holidays
- Company-paid Basic Life and AD&D Insurance
- Employee Assistance Program (EAP) and mental wellness resources
- Opportunities for professional growth and advancement within Acadia’s nationwide network
Responsibilities
What you’ll do…
- Assist in the preparation of applications for physician and facility participation in payer programs, including Medicare 855A, 855B, 855I and 855R and similar applications for Medicaid programs and managed care plans.
- Track and monitor facility entries in Medicare’s PECOS database.
- Assist facility credentialing leads in the preparation of Disclosure of Information documents requiring corporate validation and signature.
- Prepare and submit initial state Medicaid enrollments and re-validations.
- Prepare and administer facility information to the NPPES website. This will include initial NPI for new facilities, edits to existing NPIs, and Group NPI’s for physician billing.
- Work closely with Corporate Director of Managed Care to ensure efficiency of processes and create new work flow tools as needed.
OTHER FUNCTIONS
- Perform other duties as assigned.
STANDARD EXPECTATIONS
- Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality.
- Communicate clearly and effectively to all stakeholders.
- Develops constructive and cooperative working relationships with others and maintains them over time.
- Encourages and builds mutual trust, respect and cooperation among team members.
- Maintains regular and predictable attendance.
Qualifications
What you'll bring...
Minimum
- BA/BS degree preferred but not required.• One - three years of healthcare experience is required.• Basic to working knowledge of managed care concepts.• Documentation, proficiency, attention to detail, and organization skills are essential.• Excellent communication skills, especially written, and the ability to concisely summarize• Ability to work professionally with sensitive, proprietary data & information while maintaining confidentiality.• Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external.• Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level.• Self-motivated with strong organizational skills and superior attention to detail.• Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes.• Capable of working within established policies, procedures and practices prescribed by the organization.
LICENSES/DESIGNATIONS/CERTIFICATIONS
- Not Applicable
SUPERVISORY REQUIREMENTS: This position is an Individual Contributor
Why Acadia?
When you join Acadia Healthcare, you become part of a team dedicated to improving lives through compassionate care and ethical leadership. We are committed to helping our employees grow professionally while making a meaningful difference for patients, families, and communities.
At Acadia, we
- Lead Care with Light by supporting those who care for others.
- Set the standard for care through accountability and excellence.
- Lift and uplift one another through collaboration and respect.
- Innovate quickly to save lives by improving processes and outcomes.
- Succeed as one by working together toward a common purpose.
If you're passionate about investigations, healthcare compliance, and protecting patients while strengthening organizational integrity, we encourage you to apply.
Acadia Healthcare is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where everyone can thrive. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.
AHCORP
LI-TB1
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.
From Acadia Healthcare's job posting, checked 5 Nov 2026. The employer's own page is the final word on requirements and availability.
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About Acadia Healthcare
Acadia Healthcare hires nurses, mental health staff and front-office staff in 35 states.
Hires in 38 statesPay on its listings: 35.9% of its open jobs state an hourly rate
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