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Front desk & admin

Health Information Specialist

WakeMed logoWakeMedRaleigh, NCFull timePosted 1d ago

How this pay compares

This posting does not state an hourly rate. Health information technicians employed in North Carolina earn a median of $23.86 an hour (source: BLS Occupational Employment and Wage Statistics), according to the Bureau of Labor Statistics (May 2025) (source: BLS Occupational Employment and Wage Statistics).

Health information technicians in North Carolina: pay by town and employer

The Patient Access, Coding & Medical Admin job market: pay, applicant demand and hiring, researched nightly

Patient access, front desk and medical coding jobs in our research

  • How long these jobs stay listed: Median days to removal 13.0 days · Still listed at 7 days 63.5%
  • Applicant demand per open job on this site (1.00x is the average job): Index 4.74x · Clicks 215
  • How often these jobs state their pay: Jobs stating any pay 45.9% · Stating an hourly rate 40.9%

From every open job we read and every apply click on this site, as of 6 Nov 2026. Every figure for Patient access, front desk and medical coding jobs

About the job

Overview

Responsible for safeguarding patients' right to privacy and ensuring timely access to accurate health information by maintaining compliance with WakeMed policies and procedures as well as State and Federal laws. This role involves liaising with patients, healthcare professionals, and other customers of WakeMed. The position operates in a fast-paced environment with expectations to achieve and maintain productivity and accuracy rates established for the role. Onsite and/or remote coverage (that may include afterhours, weekends, and holidays) is required, as needed, at any WakeMed health facility. Responsible for ensuring the accuracy, integrity, and confidentiality of patient health records. This role involves essential functions such as scanning, chart analysis, chart correction, patient identity verification, and release of information. The HIM Specialist plays a crucial part in maintaining compliance with regulatory standards, supporting clinical staff and WakeMed customers with timely and accurate health information, and safeguarding sensitive patient data. Key responsibilities include reviewing and analyzing medical records for completeness and accuracy, correcting discrepancies to ensure proper documentation, managing patient identity integrity to prevent duplication or errors, scanning and digitizing records into the health information system, and processing requests for release of information in accordance with legal and privacy regulations. The ideal candidate is detail-oriented, highly organized, and knowledgeable in healthcare information management practices, with a commitment to upholding the highest standards of confidentiality and accuracy.

Eligible remote states include NC, FL, GA, SC, SD, TN, TX and VA.

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org .

EOE

Licensure

Not Applicable

Education

High School Diploma or Equivalent Required

Experience

Not Applicable

From WakeMed's job posting, checked 6 Nov 2026. The employer's own page is the final word on requirements and availability.

Selected agencies hiring now

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About WakeMed

WakeMed hires nurses, imaging techs and nursing assistants in Raleigh, Cary and other towns in North Carolina.

Hires in North CarolinaPay on its listings: 0% of its open jobs state an hourly rate

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