Clinical Care Coordinator - University of Michigan Health - Sparrow Hospital

Lansing, MI – Seeking Emergency Medicine Clinical Care Coordinator

Everybody Has A Role to Play in Transforming Healthcare

As a Clinical Care Coordinator, you play a vital role in our mission to improve lives. Through efficient coordination of patient care and check-in/check-out flow, administering and coordinating referrals and service authorization process, rooming duties and other clinic front desk activities you ensure our patients get the care they need. At Vituity we know the impact you can have.

Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 900 practices across the country, serving 14.5+ million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Facilitate the efficient flow of the department to include the following duties:
• Facilitate patient flow in the department.
• Assist with calling patient families.
• Assist with calls to clinics and other hospital facilities.
• Assist with taking messages and directing messages to the appropriate person in the department.
• Walk service dogs.
• Respond to nurse call lights and then inform the appropriate staff of patient’s needs.
• Provide comfort items to patients (water, blankets, etc.).
• Stock non-medication supplies in the department.
• Assemble urine collection kits.
• Organize nutritional supplies, linen carts, equipment, and utility rooms.
• Organize equipment and utility rooms, notify staff of any faulty equipment.
• Assist with cleaning rooms after each patient is discharged.
• Retrieve wheelchairs and return to appropriate locations.
• Provide wheelchair assistance.
• Transport specimens to lab if needed.
• Call lab/radiology to inquire about lab results.
• Communicate with RN regarding patients ready for DC, that all results are completed and patient ready for re-evaluation.
• Notify RN of inpatient bed assignment and assist with getting patient ready for transport.
• Assist staff and patients with the following duties upon formal training:
• Assist with patient transport.
• Weigh patients.
• Take patient vital signs.
• Reconnect patients to telemetry monitoring and pulse ox.
• Patient sitter.

Required Experience and Competencies

• High school diploma or GED equivalent required.
• Pre-med or nursing related courses preferred- upper division Anatomy or Physiology is a plus.
• Knowledge of medical terminology is preferred.
• Experience with Electronic Medical Records (EMR) is preferred.
• Strong writing skills; legibility and spelling proficiency required.
• Solid computer skills; experience with EMR is a plus.
• Quick and accurate typing speed.
• Professional demeanor with strong interpersonal and communication skills.
• Excellent organizational skills.
• Knowledge of facility and OSHA safety rules and procedures.
• Knowledge of HIPAA regulations.
• Knowledge of Privacy Policies regarding Protected Health Information (PHI) and Health Insurance Portability and Accountability Act (HIPAA) as set forth in the Privacy Policy Manual.

The Practice

Sparrow Eaton Hospital – Charlotte, Michigan

Sparrow Ionia Hospital – Ionia, Michigan

Sparrow Okemos Hospital – Okemos, Michigan

Sparrow Hospital – Lansing, Michigan

• Level I Trauma Center and Comprehensive Stroke Center.
• 75-bed main Emergency Department plus 20 fast track.
• Annual volume of 75,000 with a 20% admit rate.
• Diverse patient population and good mix of acuity.
• All sub-specialty backup available.
• Vituity-staffed hospitalists offer integrated care solutions at this site.

The Community

• Lansing, Michigan, the state’s capital, offers a unique blend of urban energy and Midwestern charm.
• Located in the heart of Michigan’s Lower Peninsula, Lansing boasts a vibrant job market with major employers like Michigan State University, Sparrow Health System, and General Motors.
• Famous landmarks include the Michigan State Capitol and the nearby MSU campus with its beautiful gardens and Wharton Center for Performing Arts.
• Outdoor enthusiasts enjoy the Lansing River Trail and Potter Park Zoo.
• Seasonal weather includes colorful autumns, snowy winters, and mild summers, providing activities year-round.
• Lansing’s schools, including East Lansing Public Schools, are well-regarded, and its cost of living is affordable.
• The city’s friendly community, cultural diversity, and proximity to Detroit, Grand Rapids, and Lake Michigan make it an ideal place to work and a wonderful place to call home.

Benefits & Beyond*

Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

• Superior health plan options
• Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
• Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service)
• Outstanding Paid Time Off: Start at 4 weeks’ PTO, Paid holidays, Sabbatical
• Student Loan Refinancing Discounts
• Professional and Career Development Program
• EAP and travel assistance included
• Wellness program
• Commuter Benefits Program
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.

Applicants only. No agencies please.