Care Manager Extender - Ambulatory

Join Valleywise Health's dynamic care management team and help drive positive change in patient outcomes! As a key member under the guidance of the Director of Care Management, you will collaborate closely with our ambulatory care coordinator RN on basic care coordination functions to deliver seamless, patient-centered care.

Your responsibilities will include coordinating appointments, identifying and overcoming barriers to care, connecting patients with referrals to essential resources, and performing proactive outreach for post-discharge follow-up.

You’ll also play a crucial role in managing health information exchange, ensuring timely outreach to new members based on health plan updates, and escalate patient care needs to the clinic RN care coordinator.

If you’re a healthcare professional passionate about making a difference and thrive in a collaborative, forward-thinking environment, we invite you to elevate your career with us. Apply Today!

Why You’ll Love Working With Us

• Meaningful Impact: Help provide life-changing information and compassionate care to patients in the Ambulatory Care Management department.
• Professional Growth: Valleywise Health is the largest teaching hospital in the valley. Opportunities exist for continuing education, advanced certifications, and exposure to the latest technologies.
• Supportive, Specialized Team: Join a warm, highly skilled group of physicians, nurses, and professionals dedicated to excellence in healthcare.
• Competitive Benefits: Robust compensation, 100% matched Pension retirement plan, comprehensive health coverage, paid time off, and more.

Hourly Pay Range: $17.54 - $25.87

This is a Hybrid Remote opportunity.

Qualifications

Education

• Requires a high school diploma or GED.

Experience

• Requires a proficiency level typically achieved with three (3) years of experience in healthcare as a Nursing Assistant, Medical Assistant, Health Unit Coordinator, or data reconciliation experience.

Specialized Training

• Must successfully complete Valleywise Health EPIC computer classes within three months of hire or transfer into the position.

Certification/Licensure

• Must have a valid fingerprint clearance card issued by the Arizona Department of Public Safety or submit a completed Affidavit at the time of hire. Must complete fingerprint clearance card application within seven (7) days of hire date. Must present actual card within 90 days of applying for a fingerprint clearance card.
• Requires a BLS card obtained through an approved American Heart Association (AHA) training center within 3 months of the date.
• Requires possession of, and ability to retain a current, valid AZ issued driver’s license in good standing, and must carry the AZ legally required minimum insurance coverage on personal vehicle at all times.
• This position requires operation of a vehicle. Employment is contingent upon meeting the driving eligibility standards outlined in the Valleywise Health Vehicle Use Policy (VUP).

Knowledge, Skills, and Abilities

• Must have a working knowledge of medical terminology and be proficient in the use of computer programs such as Microsoft Office.
• Bilingual is preferred.
• Must have the ability to work with culturally diverse people.
• Requires excellent communication and time management skills.
• Requires the ability to read, write, and speak effectively in English.