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Front desk & admin

Patient Service Rep - University Cancer Specialists Blount

How this pay compares

This posting does not state an hourly rate. Open patient access representative jobs in Tennessee post a median of $18.73 an hour, the middle half $17–$20.46, across 6 jobs that state their pay. Patient access representatives employed in Tennessee earn a median of $18.91 an hour (source: BLS Occupational Employment and Wage Statistics), according to the Bureau of Labor Statistics (May 2025) (source: BLS Occupational Employment and Wage Statistics).

Patient access representatives in Tennessee: pay by town and employer

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About the job

University Physicians' Association is seeking qualified applicants for a Patient Service Representative (PSR) for University Cancer Specialists Blount , an Oncology & Hematology office located in Alcoa, TN .

Position offers flexible scheduling for a Monday through Friday work week.

Job duties include

  • Greet patients in friendly and timely manner
  • Ensure that patients complete necessary forms required for the electronic health record and billing office
  • Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
  • Ensures good patient flow through practice by timely processing of patients as they arrive at front office
  • Answer patient inquiries regarding patient registration information or billing questions
  • Refers patient inquiries regarding medical care or treatment to medical assistant or physician
  • Schedules patients with appropriate physician
  • Document scanning into electronic health record
  • Other duties as assigned

Full benefit package available including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, 401(k) with company match and immediate vesting, Critical Illness, Life Insurance, EAP, and more!

Requirements

  • 6-months to 1-year previous medical office experience
  • Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.

From University Physicians' Association's job posting, checked 4 Nov 2026. The employer's own page is the final word on requirements and availability.

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About University Physicians' Association

University Physicians' Association hires medical assistants, front-office staff and nurses in Knoxville, Tennessee.

Hires in TennesseePay on its listings: 14% of its open jobs state an hourly rate

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