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Front desk & admin

Patient Access Representative - Santa Monica

UCLA Health logoUCLA Health$30.13–$39.75/hrSanta Monica, CA2 - Staff- CareerPosted 2d ago

About the job

Description

As the Patient Access Representative, you will be responsible for:

  • Pre-registers, pre-admits, and admits patients by telephone and/or in person
  • Collection of accurate demographic information, review and interpretation of insurance benefits
  • Obtaining prior authorizations, cash collections, interaction with public assistance programs (i.e. Medi-Cal, CCS)
  • Implementation of Medicare requirements, interaction with physicians/office personnel as well as other hospital personnel (i.e., SDA, OPSU, nursing units)
  • Referral of appropriate cases to other internal and external sources to assist patients with discharge/post-hospital care
  • Interacting with hospital departments such as Utilization Review and Patient Business Services to ensure correct and timely reimbursement

Salary Range: $30.13/hour - $39.75/hour

Qualifications

We’re seeking an exceptional, self-directed professional with:

  • Knowledge of State and Federal programs to ensure reimbursement from Medicare, Medi-Cal, CCS programs, out-of-state Medicaid, or other sponsoring agencies
  • Knowledge in the functional operations of third party payers and utilization review agencies to expeditiously coordinate follow-up
  • Working knowledge of third party payer verification terminology
  • Working knowledge of medical terminology to sufficiently identify various procedures to obtain optimum benefit information and
  • Ability to accurately and completely process payments and cash receipts
  • Ability to write concise, grammatically correct reports and correspondence
  • Ability to type 55 words per minute (WPM)
  • Proficient in basic math
  • Proficient in Microsoft Office Suite, specifically Excel, Word, and Outlook

Note: May be subject to test on qualifying skills

From UCLA Health's job posting, checked Oct 29, 2026. The employer's own page is the final word on requirements and availability.

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About UCLA Health

UCLA Health is the University of California, Los Angeles academic health system, with Ronald Reagan UCLA Medical Center, UCLA Santa Monica Medical Center and clinics across Southern California.

Based in Los Angeles, CAHires in CaliforniaPay on its listings: 83.8% of its open jobs state an hourly rate

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