Float Front Office Admin Support - Dermatology, West Los Angeles

Description

Provide administrative and patient care support to assigned clinic in the Department of Medicine/Division of Dermatology.

• Assist in coordinating patient flow throughout the clinic, from registration to discharge.
• Ensure patients are scheduled via the incoming referrals work queue within established scheduling guidelines.
• Able to collect copays, deductibles, or fee for services accurately, and follow cash handling guidelines for the closing and deposit of cash drawers.
• Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation
• Travel between our West LA, Santa Monica and Westwood location as needed
• Position starts in the Santa Monica location while awaiting West L.A opening

Salary Range: $27.74- $39.36

Qualifications

Required

• Excellent organizational skills and ability to prioritize assignments.
• Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules.
• Excellent cash handling skills, ensuring co-pay collections and cash drawers are maintained follow University set standards.
• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center.
• Skill in using a PC with associated programs including Word, Excel, and Email.
• Demonstrate work experience and knowledge with a database computer program.
• Knowledge of major medical insurance plans and types of coverage provided.
• Working knowledge of Care Connect system to complete on-line transactions, including appointment scheduling, procedure scheduling, the encounter registration system, hospital lab results and medical reports
• Knowledge of medical terminology.
• Travel to SM and Westwood locations as needed