Administrative Assistant III - Ophthalmology, Santa Monica

Description

We are seeking a highly organized and patient-centered Surgery Coordinator to coordinate all aspects of surgical coordinating for ophthalmologists in our multi-specialty ophthalmic clinic in Santa Monica . Responsibilities include, but are not limited to:

• Coordinate and schedule patient surgical and laser procedures for assigned faculty physicians
• Schedule required pre-operative testing and appointments
• Verify patient insurance coverage and obtain necessary prior authorizations, and provide guidance on billing
• Serve as a patient liaison, guiding patients through the pre- and post-operative process
• Maintain accurate documentation and patient records within the electronic medical record system
• Provide general clinic and administrative support as needed to ensure smooth daily operations

Salary Range: $31.88-45.66 Hourly

Qualifications

Required

• 2 years of experience working in a medical practice, preferably in ophthalmology or another surgical specialty.
• Experience with patient billing practices, managed care plans, Medicare, Medi-Cal, and commercial insurance carriers.
• Ability to explain complex surgical scheduling and authorization processes to patients in a clear and supportive manner.
• Experience scheduling patient

appointments in computerized appointment scheduling system.

• Excellent organizational skills to assure consistently effective and accurate scheduling of surgeries, communications with patients, co-workers and surgeons.
• Excellent interpersonal skills including the ability to deal effectively and in a positive manner with patients of varying backgrounds and temperaments, physicians and staff.
• Excellent verbal communication skills to facilitate the scheduling process and instructing patients about the process.
• Ability to prioritize work effectively and follow-through on tasks with minimal supervision.
• Strong organizational skills in maintaining records to facilitate sharing records with co-worker.
• Flexible personality and the ability to function well despite numerous interruptions.
• Ability to work well under the stress of occasional emergencies that need immediate scheduling.

Highly Preferred

• Experience working in an ophthalmic office, especially Cataract & Refractive Surgery to include p remium intraocular lenses.
• Experience working in a medical teaching institution.