Infusion Center Medical Assistant (Full-Time)

Who We Are

TwelveStone Health Partners is focused on the medication needs of patients with chronic, complex and rare conditions. For more than 35 years, TwelveStone Health has been dedicated to finding new ways to deliver care designed around the patient. Chronic conditions include Multiple Sclerosis, NMOSD, Myasthenia Gravis, CIDP, ITP, Migraine Prevention, Crohn’s Disease, Ulcerative Colitis, Plaque Psoriasis, Alpha 1 Antitrypsin Deficiency, Primary Immunodeficiency, hATTR Amyloidosis, Thyroid Eye Disease, and many others.

For patients, we provide access to the most advanced medications, along with the personal and financial support patients need to live with chronic conditions. For providers, we simplify treatment for complex conditions by eliminating the administrative and clinical burdens placed on your practice when patients need innovative specialty medications.

TwelveStone Health Partners supports the transition from acute to post-acute care environments and the journey from sickness to health. We are currently licensed in 50 states.

Summary

We are currently hiring for the position of Infusion Center Medical Assistant/Certified Pharmacy Technician This position is responsible for providing support to the infusion center by performing clerical and administrative duties, assisting with clinical duties and greeting incoming patients, while supporting and demonstrating TwelveStone’s values and philosophies in the accomplishment of our mission. Upon acceptance of this position a pharmacy technician certification would be obtained within 120 days of hire. This position is not eligible for telework.

Essential Duties & Responsibilities

• Sets up, cleans, and disinfects exam rooms and medical equipment and maintains stock of medications and medical supplies. Practices safety, environmental, and/or infection control methods.
• Schedule patient appointments. Receive and sort mail, scan documents, etc.
• Collects data from patients, including insurance information, demographics, and home medication lists. Verifies benefits prior to Infusion Center appointments. Collects Out of Pocket/Co-insurance payments from patients.
• Greets patients and families, answer phone calls and direct calls to appropriate person. Check in patients for the infusion center appointments.
• Must report to work on time, maintain acceptable attendance and perform other duties as assigned.

Requirements

Education: High school diploma or GED required. Certified as a Medical Assistant preferred.

Experience: 1-2 years of MA experience in a medical field required. Experience in a medical office preferred. Must be proficient in the use of MS office and medical EMR.

Functional Competencies: Compassionate, maintains confidentiality, team player, collaboration, problem solving, critical thinking, verbal and written communication skills, attention to detail, organization skills, flexible, agile. Will obtain pharmacy technician certification within 120 days of employment.