Case Manager - Behavioral Health Specialist

Our vision is a world of peaceful relationships with food, weight, and body image, where everyone with an eating disorder can experience recovery. We believe that exceptional, individualized care leads to lasting recovery from eating disorders. That’s why our teams are comprised of compassionate, dedicated professionals from a variety of backgrounds who collaborate to provide the very best evidence-based care for our clients at all levels of care.

Position Summary

Case Managers work in collaboration with the clinical team to identify, coordinate, and secure community-based resources to support the client’s ongoing treatment and recovery. The case manager also facilitates the admission and discharge process, coordinates outpatient care, and maintains up-to-date knowledge of relevant community resources and the procedures for accessing services from external providers and social agencies.

Compensation Range

• $25.00 - $30.00/hour

Final compensation offered will be within pay range based on qualifications/experience met for position.

Schedule

• Full Time 32 hours/week
• Sunday 7:30am - 4:00pm
• Monday, Tuesday, and Friday 8:30am - 5:00pm

How Case Managers Empower Recovery

Admissions and Discharge Coordination

• Facilitate the client admission process by collaborating with the admissions team and on-site staff, ensuring all client needs are addressed before and during the intake.
• Assess clients’ post-discharge needs, including ongoing treatment, lodging, and community resources.
• Communicate discharge needs and plans with the treatment team to ensure cohesive care.
• Partner with clients’ families or other support systems to assist with the development and execution of discharge plans.

Case Management and Client Support

• Meet with clients weekly to assess post-discharge needs, providing ongoing support in planning and coordinating access to community-based resources.
• Manage unplanned discharges, ensuring timely documentation and appropriate follow-up.
• Coordinate the client’s conditional return to treatment, addressing any needs or challenges that arise.
• Obtain necessary Releases of Information (ROIs) to facilitate communication with external providers, facilities, and client support networks.

Collaboration and Communication

• Maintain a close working relationship with the treatment team to communicate updates, coordinate discharge dates, and address any evolving client needs.
• Act as a liaison between the client, the treatment team, external providers, and social service agencies, ensuring all parties are aligned in the client’s care plan.
• Partner with the Utilization Review team to ensure that all necessary clinical documentation is provided for continued stay reviews and insurance approvals.
• Network with external organizations to build referral relationships, facilitating smooth transitions for clients needing additional or continued care post-discharge.

Administrative and Clinical Duties

• Provide backup coverage for client admissions, including welcoming new clients, managing the intake process, answering questions, and ensuring a smooth experience on admission .
• Offer backup group coverage when needed and assist in navigating new clients through the site on admission .
• Coordinate the gathering of outcome measures and client self-reports as needed.
• Actively participate in team meetings, collaborating with the clinical team to enhance client care and contribute to broader organizational goals.
• Assist in maintaining client records in compliance with The Emily Program’s standards and all relevant regulatory requirements.
• Complete referral paperwork for internal and external providers and social agencies to support client needs and care transitions.

Qualifications

• Bachelor’s degree in mental health, healthcare, psychology, sociology, related field required.
• Licensed Social Worker preferred
• Mental health case management experience preferred
• Must have a valid driver’s license and be authorized to drive

What we offer

Employee Benefits: We understand the importance of a well-rounded benefits package. That’s why we’re dedicated to providing a range of plans to meet your needs.

For full-time employees, we offer

• HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield)
• Dental insurance (Delta Dental)
• Vision insurance (EyeMed)
• Short-term and long-term disability insurance
• Company-paid life insurance
• 401(k) plan available two months after start date
• Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation

Paid time off is a crucial part of maintaining work and life balance. Our generous PTO plan accrues annually and begins with your first whole pay period. Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO.