Business Office Administrative Specialist & Insurance Credentialing Coordinator

Business Office Administrative Specialist & Insurance Credentialing Coordinator

Join our caring community at Sidney Regional Medical Center in Sidney, Nebraska! We are currently pursuing a detail-oriented and customer-focused full-time Business Office Administrative Specialist & Insurance Credentialing Coordinator to join our Patient Financial Services team.

This individual supports daily Business Office functions including call routing, mail processing, payment reconciliation, deposits, reporting, office supply management, payroll support, and provider credentialing. The position coordinates payer enrollment, provider credentialing and re-credentialing, maintains provider records, and assists with claims-related processes.

At SRMC, our patients are our number one priority. We aim to provide extraordinary care every day by putting our patients first. This role is essential to supporting Patient Financial Services operations, provider enrollment, credentialing, deposits, reporting, and office administration while delivering exceptional customer service.

Loan Repayment: SRMC is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program. We provide employees with free assistance navigating the PSLF process for eligible federal student loans.

Why Us

• Panhandle Hospitality: Bring your professionalism and friendliness to patients and coworkers every day.
• Close-Knit Team: Small community, big heart, where every team member matters.
• Meaningful Impact: Support the financial and operational systems that help deliver quality healthcare.

Responsibilities

• Provide excellent customer service.
• Answer and route incoming calls.
• Assist visitors entering the Patient Financial Services office.
• Process incoming mail, payments, and remittances.
• Prepare and balance daily deposits.
• Scan and maintain posting documentation and remittance files.
• Track accounts payable invoices for department approval.
• Order and maintain office supplies.
• Run weekly Accounts Receivable reports.
• Assist with payroll functions.
• Process facility applications for out-of-state Medicaid.
• Complete provider credentialing and re-credentialing applications.
• Maintain CAQH profiles and provider enrollment records.
• Monitor credentialing application status and follow up as needed.
• Maintain provider licenses, DEA certificates, and malpractice documentation.
• Respond to payer and provider inquiries.
• Assist with claims processing and data entry.
• Identify process improvements to increase credentialing efficiency.
• Perform other duties assigned by management.

Benefits

• Generous paid time off.
• Education reimbursement opportunities.
• Growing 401(k) retirement program with company match.
• Comprehensive dental, vision, disability, and accident insurance.
• Health, critical illness, and life insurance options.

Requirements

• High school diploma or GED required.
• Administrative, healthcare, insurance, or customer service experience preferred.
• Strong organizational, communication, and computer skills.
• Ability to handle multiple priorities while maintaining accuracy.

Sidney Regional Medical Center is an EEO Employer/Vet/Disabled.