Medical Receptionist-PT-Ear Nose Throat

At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission - one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization.

Position Summary: This is a wonderful opportunity to become a part of our amazing team in our respected, busy ENT clinic. as Successful candidate must maintain a friendly, professional image at all times in the office and in all communications. Must be able to multi-task while maintaining good patient and staff relations along with providing outstanding customer service with every interaction.

Essential Job Functions: Greet each patient with a friendly welcome. Maintain an efficient workflow at the reception desk. Professionally answer phone calls and take messages to send to providers and clinical staff when appropriate. Learn and use multiple systems to schedule, reschedule and check-in patients for appointments. Collect and apply copays and balances. Update patient demographics. Verify insurance and eligibility/scan insurance cards. Send pre-registration to patients. Balance the end-of-day reports. Keep lobby and reception area tidy. Actively participate in VBC and ACO initiatives. Other duties as assigned. Must be able to travel to our other locations if needed in Farr West and Brigham,

Qualifications: Must have a positive attitude and strong communication skills, both written and oral. Excellent customer service and computer skills are required. Must be able to work well with people and have outstanding interpersonal skills. Must have excellent telephone etiquette. Must be able to multitask while working in a very fast paced environment. Ideal candidate is organized, possess good time management skills, and exhibits professionalism in dress and language. Punctuality and reliability are imperative. Must be a self-starter and able to work independently, as well as work well in our team environment. Medical office experience is a plus but not required.

Hours: 20-25 hours weekly