Secretary/Receptionist

SECRETARY/RECEPTIONIST

CHARACTERISTICS OF WORK

The primary duties include typing, computer and other clerical tasks. Must have ability to operate and maintain control of the Center’s phone system. Must have ability to record and maintain files in keeping with center policies

EXAMPLES OF RESPONSIBILITIES

• Maintains documentation as evidence that all duties are completed in accordance with program requirements contained in the Department of Mental Health Operational Standards.
• Maintains proper training, continuing education, qualifications, and other certifications required for this position as written in the Department of Mental Health Operational Standards.
• Receive calls and give out information requiring knowledge of the office or work system.
• Arranges for appointments
• Maintain office and confidential files
• Good communication skills which enable he/she to give out routine information of a non-technical nature to the public on the services offered by Region 8
• Routes calls and visitors in a courteous and efficient manner
• Typing/Transcription duties as required
• All other duties as assigned by Supervisors

QUALIFICATIONS

• Must possess at a minimum a high school diploma or GED equivalent and have two (2) years of experience.
• Must have a valid Mississippi driver’s license.
• Must pass a criminal background check
• Typing, transcription skills and computer skills required.
• Good communication skills.

REPORTING SUPERVISOR

Program Coordinator, County Administrator / County Coordinator, Alcohol and Drug Director, Clinical Directors

POSITIONS SUPERVISED

None, or Secretary/Receptionist Staff (for lead position)