El Rescate Case Manager

Reports to: El Rescate Program Coordinator

Program/Department: El Rescate

Classification: Exempt

Revision Date: February 2023

SUMMARY OF POSITION:

The Case Manager will be responsible for providing direct services to the target population and reports to the Program Coordinator. The Case Manager provides individual case management, follow-up services, career counseling, job search, health care linkage, and more.

TO PERFORM THIS JOB SUCCESSFULLY, AN INDIVIDUAL MUST BE ABLE TO PERFORM EACH ESSENTIAL DUTY SATISFACTORILY. THE REQUIREMENTS LISTED BELOW ARE REPRESENTATIVE OF THE KNOWLEDGE, SKILL, AND/OR ABILITY REQUIRED. REASONABLE ACCOMMODATIONS MAY BE MADE TO ENABLE INDIVIDUALS WITH DISABILITIES TO PERFORM ESSENTIAL FUNCTIONS.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Support the staff in managing the development and implementation of service plans and the clinical coordination of services to clients through auditing of client files
• Assist with the maintenance of all youth program documentation, including client data and all reports required by all funding sources
• Participate in on- and off-site staff training, workshops, and outreach event as needed
• Provide intake and assessment, follow-up services
• May present information regarding youth programs and services to community groups and organizations
• Determine eligibility and assists youth with enrollment into program services
• Assist clients with their career planning and career decision-making process
• Assist clients in identifying and addressing barriers to employment, and refers services as appropriate to community resources as necessary
• Complete and submits all necessary case notes, assessments, and individual services plans
• Attend all weekly staff program (El Rescate) and monthly staff organization (PRCC) mandatory meetings
• Participate in El Rescate's fundraising events
• Provide short-term case management, including budgeting assistance, service planning, advocacy, and referrals
• Attends the PRCC and program-specific and organizational activities and meetings, including but not limited to the monthly organization-wide General Assembly
• Participates in organizational annual events including but not limited to the Puerto Rican People’s Parade, Fiesta Boricua, Three Kings Day, and Haunted Paseo Boricua
• Performs other functions assigned

This position requires compliance with all of The PRCC’s written standards, including its Standards of Conduct, all policies and procedures, and Regulatory Compliance requirements. Compliance will be considered as part of the regular performance evaluation

Requirements

QUALIFICATIONS

• Ability to interact positively with a variety of personalities and socioeconomic populations
• 2 years of youth program and/or counseling, case management, monitoring, or related experience are required

SKILLS

• Bilingual - English/Spanish preferred
• Must demonstrate excellent interpersonal, verbal, and written communications skills
• Ability to work independently with a strong sense of focus and minimal guidance
• Task-oriented, nonjudgmental, open personal qualities, and a clear sense of boundaries
• The ability to work in a team environment and provide support to fellow team members is essential
• Proficiency in a variety of computer software applications is required including Microsoft Office Suite, database management, spreadsheet applications, email, and Internet applications

LICENSURE:

EDUCATION

• Bachelor's degree in career counseling, educational/guidance counseling, Human Services, or a related field

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

OSHA Category 3 - Involves no regular exposure to blood, body fluids, or tissues, and tasks that involve exposure to blood, body fluids, or tissues are not a condition of employment.

Job Type: Full Time

Pay: $45,000 - $50,000

Benefits: Health, Vision, Dental, PTO

EEO Statement:

The Puerto Rican Cultural Center (PRCC) is an equal-opportunity employer that is committed to creating a welcoming workplace that celebrates inclusion and diversity. The PRCC provides equal employment opportunity to all applicants and does not discriminate in recruiting, hiring, or promotion based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other basis or characteristic protected by federal, state, or local law. In addition, The PRCC is committed to providing reasonable accommodations for qualified individuals with disabilities.