Audiology Assistant - 1860 Shawano Ave - Full Time

Audiology Assistant

This position will work full time at 36 hours per week. Monday through Friday.

Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health - they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care.

Job Summary

At Prevea Health the Audiology Assistant is responsible for maintaining and repairing hearing devices, managing administrative duties, and assisting patients to ensure a seamless and supportive clinic experience. All under guidance and supervision of the Audiologists.

What you will do

• Provide support to the Audiologists for daily workflows including but not limited to coordinating the pick up of hearing aids, entering proper documentation for consultation, advising the payments due at time of visit, etc.
• Assist patients with fitting, maintenance, troubleshooting, and orientation/education of hearing aids and other assistive listening devices. Ensure the devices are clean and properly functioning. Pre-program and/or re-program hearing aides.
• Greet patients and navigate them from library/education space to the exam room.
• Support the pre-determination process for all hearing devices and appointments
• Maintain a system for hearing device checks/repairs and completion of orders.
• Assist with billing concerns and with invoice management.
• Manage inventory of audiological equipment/supplies and reordering.
• Work at multiple outreach sites at the supervisors or Audiologists direction

Education Qualifications

• High School Diploma and/or GED Required

Skills and Abilities

• Knowledge of common safety hazards and precautions to establish a safe work environment.
• Fosters work and patient relationships through excellent interpersonal skills and behaviors.
• Ability to prioritize work and meet changing demands.
• Ability to work in a fast-paced environment.
• Ability to work under stressful or emergency situations with high concentration and energy level.
• Possess skills to effectively problem solve.
• Basic knowledge in the use of EMR systems, computer, phone, and office equipment.
• Possess effective written and verbal communication.

Licenses and Certifications

• CPR/Basic Life support for Healthcare Providers certification from approved program Required

Physical Demands

• Sit - Occasionally
• Stand - Frequently
• Walk - Frequently
• Drive - Rarely
• Climb (Stairs/Ladders) - Occasionally
• Bend (Neck) - Frequently
• Bend (Waist) - Frequently
• Squat - Occasionally
• Twist/Turn (Neck) - Occasionally
• Twist/Turn(Waist) - Occasionally
• Lift/Carry 0-10 lbs. - Frequently
• Lift/Carry 11-25 lbs. - Occasionally
• Lift/Carry 26-35 lbs. - Rarely
• Lift/Carry 36-50 lbs. - Rarely
• Push/Pull 11-25 lbs. - Rarely
• Push/Pull 26-35 lbs. - Rarely
• Push/Pull 36-50 lbs. - Rarely
• Push/Pull 51-75 lbs. - Rarely
• Reach (Above shoulder level) - Frequently
• Reach (Below shoulder level) - Frequently
• Simple Grasping (Hands/Arms) - Constantly
• Fine Manipulation (Hands/Arms) - Frequently
• Gross Manipulation (Hands/Arms) - Occasionally

Working Conditions

• Extreme cold - Rarely
• Extreme heat - Rarely
• Humidity - Rarely
• Wet - Rarely
• Noise - Occasionally
• Hazards - Occasionally

Travel Requirements

• 5%

Hearing Requirements

• Hears Whispers < 3 feet - Constantly
• Hears Whispers 3-8 feet - Constantly

Vision Requirements

• Color Discrimination - Constantly
• Near Vision (Correctable to Jaeger 2 or 20/40 binocular) - Constantly
• Distance Vision (Correctable to Snellen chart 20/40 binocular) - Constantly

Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify